adamadler
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HSBC also have charges marked TOTAL CHARGES (in addition to the usual card misuse, recall s/o d/d etc). I thought these were just the total months charges added up, but it seems they are totally separate and can also be claimed. ANyway, I've just decided to submit my claim via moneyclaim - just to speed the whole thing up.
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hello so hsbc have offered me £1400 against a £1600 claim. good news. HOWEVER in the meantime, i learnt from a poster on here that TOTAL CHARGES are also claimable, so i put in a new claim. for the new amount, they have said they don't give refunds and have referred me to leaflets etc. what a surprise. should i just go ahead and file a claim for the biggest amount? or should i point out that they have already offered me a settlement for a smaller amount? THEY HAVE BASICALLY SENT TWO LETTERS SAYING THE COMPLETE OPPOSITE! liars. any help much appreciated.
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