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martinlest

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Posts posted by martinlest

  1. I ordered a PC from a well-known online retailer. Within 4 days it broke down and I had to obtain an RMA to return it for repair. It seems however they are in no hurry now to do so - apparently they are 'very busy' and 'the man' (just one?) who would repair it is away at the moment.It's been back a week but no one has even looked at it yet. This does not inspire confidence, I must say.

     

    The PC was received here 10 days ago, so I assume that even though I returned it within 5 days, I am outside the 7 days distance selling laws. If I did decide to say to the retailer to keep the PC and issue a refund, what are my rights here?

     

    Thanks,

     

    Martin

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