Thank you so much 2Grumpy!!! Your a genius, I had thought the whole thing was completely unscrupulous when I got off the phone the other day, How could they make my ballance go up and up and it be legal, thats why I got on here, Turns out the woman I spoke to obviously does not know her job very well or the company policy, My not understand the terms and conditions 'as she told me' was not due to my ignorance after all, Turns out your right After a half hour on the phone to a girl who was so helpfull & patient she we worked out the following, The interest is for the years BNPL & is slapped on the month goods mature along with their ballance, which as a whole is added to your ballance,the interest from then on is then calculated at 19.9% APR (variable) My ballance of £2052 will have a minimum monthly payment of £119 & interest of £31, should I pay more than the minimum payment I will pay less interest..... I am so relieved as did not want to go down the CCA letter, unless I really have to, its still going to be tight paying out that bit more but its nothing to what I had been led to believe by their company!!! Thank you all for your help, hope not to be back but you never know, Kind Regards

Ok Thank you, but quick question, should I make this months payment when its due or speak to them about our situation or just mail this letter and await the reply?

Hiya its that old I cant remember? Its been through various name changes and so on, I couldnt remember if I tried how I applied for it?! Perhaps via phone or one of those little cards you used to get and send off? It was originally called index extra and that was back in 1995?

Huge Interest Payments VERY catalogue!! HELP Hiya all I hope someone can offer me some advise, I have a 'Very' catalogue that ive had for years, Ive always paid and was aware of their interest rates being high however they have changed their buy now pay later to something called Take 3 and the buy now pay later option leaves you payment free for a year and after that time the interest & goods value is added to your account, last year I thought ok fine no probs TILL NOW In 3 months ive gone from having a managable ballance of £600+ with interest of £16+ to having a ballance of £2000+ and interest ranging between £200+ with apr last month being 39.7% to this month interest was £145, apr on this statement 19.9% I asked on the phone WHY the interest changed so much and was told it was variable!!?? My minimum payments on this account are £88 & should my interest remain at £145 per month im going to have my ballance go up every month by £56 unless I can pay £223 just to cover interest & minimum payment, I cant possibly afford that My husband is in employment but in a Debt payment plan & Im not working as we have 2 small children To make matters worse Ive another £314 & £279 'maturing' in october & November, To opt out of god only knows how much interest on top of what I already have added to my account each month ive to pay £314 before the 16th of this month, I cant do this I dont have the money & in addition to that would have to also pay £223, this months interest & minimum payment I hope this is making sense, My interest could double in the next few months because of my buy now pay laters maturing so I would effectively owe them money forever and that amount would increase as would my minimum payment?? What am I to do?? Ive never had credit where the minimum payment does not include your interest, even if my interest remained at £145 for a year (which it wont) paying the minimum payment my ballance would increase by around £800....When I rang to confirm the interest I saw on my statement I said to the woman 'so if I only pay the minimum payment my ballance will go up every month and she just said well yes' I hope this makes sense, Im at a loss as to what to do, am feeling very stupid at not reading the 'Terms & Conditions' but having used this catalogue for many many years without bother I just didnt think it mattered, Stupidly thought they were just Jazzing up their buy now pay later, More fool me, Im in Scotland by the way and would really appreciate any advise Thanks In advance

Hiya all I hope someone can offer me some advise, I have a 'Very' catalogue that ive had for years, Ive always paid and was aware of their interest rates being high however they have changed their buy now pay later to something called Take 3 and the buy now pay later option leaves you payment free for a year and after that time the interest & goods value is added to your account, last year I thought ok fine no probs TILL NOW In 3 months ive gone from having a manageable balance of £600+ with interest of £16+ to having a ballance of £2000+ and interest ranging between £200+ with apr last month being 39.7% to this month interest was £145, apr on this statement 19.9% I asked on the phone WHY the interest changed so much and was told it was variable!!?? My minimum payments on this account are £88 & should my interest remain at £145 per month im going to have my ballance go up every month by £56 unless I can pay £223 just to cover interest & minimum payment, I cant possibly afford that My husband is in employment but in a Debt payment plan & Im not working as we have 2 small children To make matters worse Ive another £314 & £279 'maturing' in october & November, To opt out of god only knows how much interest on top of what I already have added to my account each month ive to pay £314 before the 16th of this month, I cant do this I dont have the money & in addition to that would have to also pay £223, this months interest & minimum payment I hope this is making sense, My interest could double in the next few months because of my buy now pay laters maturing so I would effectively owe them money forever and that amount would increase as would my minimum payment?? What am I to do?? Ive never had credit where the minimum payment does not include your interest, even if my interest remained at £145 for a year (which it wont) paying the minimum payment my balance would increase by around £800....When I rang to confirm the interest I saw on my statement I said to the woman 'so if I only pay the minimum payment my balance will go up every month and she just said well yes' I hope this makes sense, Im at a loss as to what to do, am feeling very stupid at not reading the 'Terms & Conditions' but having used this catalogue for many many years without bother I just didnt think it mattered, Stupidly thought they were just Jazzing up their buy now pay later, More fool me, Im in Scotland by the way and would really appreciate any advise Thanks In advance