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Everything posted by axil23

  1. The lease company are saying "The supplier did not receive your order in time to apply and have your grant approved before the deadline" They are basically saying that Skoda needs to apply to the govt for the refund which they had not and my order was not confirmed till I made the payment for their admin fee which was done on the 18th morning. Isn't my application for finance considered an order?
  2. I placed an order on the 12th of March. The finance was approved on the 17th and payment taken 18th for their admin fee. The lease broker is now saying that the car price has gone up by £3,000 due to the car costing £35,550 so £550 over the new rules that came into force on the 18th morning. All electric cars over 35k don't qualify for £3,000 govt grant from the 18th. Do I have any rights here? It was a business lease.
  3. I asked them that and even politely complained that this was unfair that they wouldn't tell me the insurance company rates before hand. As I knew I would end up paying either way so if I knew would have preferred to pay direct.
  4. I had to get a few tests done and thought it would be better to get them done through the Insurance company. I spoke with them and they authorised the claim and directed me to their approved location. Asked the question from Insurance company as to how much they would cost as I have a £1000 excess and they said they can't disclose contracted rates and its best if I ask the hospital what their direct rates are for paying customers for comparison. Got the bill through and a scan they charge £400 for has been billed to the insurance company for £650. Basically in total a £500 bill for private customers is £800 for the Insurance company. That's a bit extreme.Spoke to insurance company and they are saying I need to pay what their set rates are.. Do I have any rights in this situation?
  5. Am I in the same boat as the thread you have referenced to? My first letter was from NPS and the one I got this week is also from NPS. Have attached the letter I got this week Letter 10 Nov.pdf
  6. Lex Autolease have advised me that I do have the 14 day cooling off period. It's in their business contract t&c's. I would like to cancel the finance part of it before the period is over but they won't let me and Lex are saying that I can't do it direct as they don't have paperwork yet.
  7. I have asked the company to cancel my finance within the 14 days and they are refusing to do so until I pay the cancellation charges which I don't agree with as I was advised that I could cancel. They agree that I am allowed to cancel it as per the terms but won't do it till I pay their fee. I want to dispute this fee but don't want to end up with two finance agreements as I have bought car from other agent. Are they doing anything illegal by refusing to cancel a finance document that legally I am allowed to cancel within 14 days?
  8. Oh well. I thought that since they allow the 14 days cooling off period for the lease that should also apply to the admin fee.
  9. It does state that. The reason why I am asking is I have seen people meantion 14 days cooling of period for contract hire which includes the agents charges.
  10. Booked a contract hire last week via an internet company. Had a change of mind and called up the admin department who advised that I was within the 14 day cooling off period since the car was not due till Sep. Today I got a email from the sales team that they want £360 cancellation charges plus they won't refund my £180 admin fee. I have been advised by a different broker that they can't charge me anything since I was within my 14 day cooling off period. Can anyone advise?
  11. This was the first payment on the account for the tax year. So the returns were filed online on time it’s just the payment was late.
  12. Sent them a email and followed it up with a phone call to a senior member of staff who assured me that she had opened up a case and had sent it over to her senior. Since then I have made two phone calls for an update on the case and have been advised it’s being looked into.
  13. Two weeks along since I complained to them and they are not really bothered. No one has acknowledged the complaint since they have got their money. How long should I give before I take this further? Also I was wondering is this something that I can discuss with the credit card company since the bill wasn't my liability but I was pressured into paying it by a 20 stone tough guy.
  14. I had posted off my Tax return in early Feb but the cheque never cashed so I guessed it must have got lost as I got a reminder at the end of Feb. Took the cheque in physically this time to the bank which cashed fine. Got a letter today to say I have been charge 5% which is a few hundred that I can't afford. Can I appeal this? Spoke with them on the phone and they weren't to accommodating.
  15. Jacobs. I have paid them the funds now. Will have to see what my rights are and who to appeal the Council Tax bill too.
  16. Yes we did and we emailed the City council 4 times to get it corrected as it was under my name and I have nothing to do with the property other then collect the rent. It's owned by my dad and he is liable for all the bills.
  17. Had a visit from the Bailiff today for a liability order from last year that is under the name of my Dad and myself as in His First name, My First name Surname. it was for a rental property that I manage for my dad which he owns. The council tax overdue was £12 which slipped past and they added on a £100 liability order. Then we got a letter from the bailiff to say the amount due was £180 which we asked the city council to see if they could review and never heard back from them. We thought that this meant that they had dropped today the Bailiff turned up and added another £250 to the costs and says that if we don't pay today they will come back with a van and start taking stuff away tomorrow. Should I just pay the £420 for the £12 bill which the council are not responding about. Does the baliff have the power to come back within 24hrs?
  18. Attached is the letter. You guys are awesome. So many of you willing to offer help so quick. Thank you. DCBL Letter.pdf
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