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axil23

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Posts posted by axil23

  1. I got an email late yesterday from a litigation company who were instructed by the defendants insurance company. They are asking for my bank details and are willing to settle up the entire amount. 

    The final date for the defendant to respond is Monday. So should I provide this and do they have to settle up before Monday or do I give them some time? 

    Thank you so much for your assistance. 

    • Like 1
  2. Good catch. Changed the date to 18/10 😀

    Have added in the final line at the bottom. 

    Thank you so much for your help. Will submit this tomorrow. 👍

    MCOL is open today and I was filing in the claim and on the final 2 steps it says

    Briefly explain your claim - Which I have put the above in. 

    Next option is timeline of events.

    In this shall I add the full time line as I posted above. 

  3. That is very kind of you to draft the letter. Thank you. 

    I realised the one I was busy drafting while you posted this was wrong again. 

    Final. Please advise if missing anything. 

    Quote

    Item Declared: Repairs for damage to fallen ceiling

    Total claim £600 

    The claimant's flat is a Tyneside flat with the defendant's flat directly above his. 

    The claimant reported a leak coming from the defendant's demise on 09/10/2023.

    Despite multiple reminders, repairs to rectify the issue were not carried out promptly.

    On 14/10/2023, the ceiling of the claimant's property collapsed due to damage from the leak and negligence from the defendant's agent.

    On 18/11/2023, the claimant arranged for a repair of their water leak. 

    On 2/11/2023 The defendants Insurance agent advised claimant via email that the defendant will not be getting the work done to rectify the damages to claimants bathroom.

    The claimant served the invoice for the damage to the defendant's letting agent on 17/11/2023.

    The claimant seeks the value of £600 that it took to get the repairs done and bring the property back into a habitable condition.

     

  4. Can't seem to get it below the character count. Am I giving too much information here? 

     

    Quote

    Particulars Of Claim

     

    Item Declared: Repairs for damage to fallen ceiling

    Total claim £600 

    Claimants flat is a tyneside flat with the defendants flat directly above his. The ceiling fell down in the claimants bathroom after a constant leak  from the defendants bathroom above which lasted 9 days before it was eventually fixed.

    The claimant only point of contact is the defendants letting agent who manages his property. The leak was reported to them in the following timeline.

     9th October - Leak reported via phone call to defendants letting agent and followed up with email.

    10th October - email reminder sent at 232pm

    12th - 16th October - 3 phone calls made to defendants agent to chase up. No update received.

    14th October - Ceiling falls down at claimants property due to the leak

    17th October - Received email from the defendants letting agent stating that their employee had left the company hence why nothing has been done so far.

    17th October - Claimant sent email at 5pm to ask for an update. No reply

    18th October - Claimant sent email asking for an urgent update as leak still ongoing at 1203pm.

    18th October - Received email from defendants letting agent that leak resolved at 5pm.

    20th October - Sent email to defendants letting agent to ask who will fix the damage and was advised that a quote was sent to defendant for approval.

    20th October - 2nd Nov - Various emails exchanged with letting agent to check on update on works to repair ceiling. Advised waiting defendants approval.

    2nd Nov - Got email from defendants Insurance advisor to say they will not be claiming on his insurance as it was an unforeseen event and it wasn’t due to negligence.

    The defendant has refused to reimburse the claimant directly for the full amount.

    The claimant seeks the value of that it took to get the repairs done and bring the property back into a habitable condition of £600

     

  5. Got the following email today from a company called MPL Claims. 

     

    Quote

    With regards to the above claim, please note our involvement as the appointed claims management company on behalf of ******** Insurers.

    Our claim reference number is ********.

    Please can you provide:

    1) images of the damage;

    2) details of your allegations against our insured; and

    3) confirmation as to whether you have reported the claim to your own insurers?

     

    What should I do next? 

  6. Previously it was a different estate agent hence why I didn’t ask for anything prior. I have email correspondence from then but that agent has closed down since. 
     

    The only part they haven’t included is the email from them to say the delay was due to their employee leaving. Shall I ask them for it or would my email do? This is a vital part to prove their negligence. 

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