I'm having trouble with Wescot Credit Services regarding the recovery of a credit card debt owed to Barclaycard, and hope some of you here can help me.
When I started to receive letters from Wescot Credit Services I sent them a letter requesting a copy of the credit agreement, including a £1 postal order. They replied by letter to me stating that they are not the creditors for the account, but instructed on behalf of their client Barclaycard. And returned the postal order attached to their letter. The letter continued, stating that if I wanted a copy of the credit agreement I would need to request it directly from their client. They ended by saying thay they were placing the account on hold for 14 days to allow me time to arrange a repayment plan with them.
From everything I've read online I thought that for a debt collection company to be able to enforce the recovery of money they needed to own the debt and be able to provide a copy of the credit agreement. Is that correct? And if so where does Wescot Credit Services stand in regard to their attempts to recover the debt from me?
A couple of days after that letter I received a letter from another company called Credit Security Limited, stating they are acting on behalf of Wescot Credit Services, and have been instructed to recover the overdue debt. They then wrote "We DEMAND that the sum stated be sent directly to this office IMMEDIATELY using the payment slip below. Your failure to comply could result in a DEBT COLLECTOR calling upon you for payment of a COUNTY COURT JUDGEMENT being registered against you.
Is this just a worry tactic from Wescot? I've heard they like to send letter that look like they are from many different companies to try and worry the client more.
So what should I do next? I'm willing to arrange a resettlement plan, but only with the company who can provide me with the credit agreement. So my main question is. As Wescot could not directly provide me with the credit agreement, and instead just returned the £1 postal order, where do they stand with regard to recovering the debt?
Should I go directly back to Barclaycard or attempt to arrange a resettlement plan with Wescot?
thank you in advance for any help and advice you can offer.