think i might have posted this in the wrong forum - i have originally posted this under the thread of the TV "KDFE50A12U" model - seems as if no one on there has had any success, so i will try this thread as it seems someone from COMET does care? so here goes...
Hi all, im new on here too, have also got one of these dodgy Sony TV's. Bought it from Comet back in 2006, has gone yellow in last few weeks. Tried the complaints route into Comet with very little success - 2 return phone calls, same guy in the investigations team, first time he told me that COMET are not responsible for the problem, but if i paid £99 i could get a repair, second call was to say rear projection TV's are not covered by this £99 fixed fee.??? . Also tried Sony who suggest there is no inherent fault with this set. I have now advised them both that I will be trying the Small Claims court route (as soon as i have figured out what i need to do)
has anyone had any success in getting repairs / refunds via retailer or Sony?