I appreciate any help that I can get with this natwest bank closure issue and i'll try and keep it as brief as possible:
I got scammed (job [problem] which i believe to be an escrow [problem]) earlier in July
A transaction of £911.00 was place into my account
As part off the 'job' i transferred £426 to Western Union and 312 to my natwest credit card
As soon as i realised it was a [problem] i notified the bank (this occurred on the same day about two hours after the funds left my account)
I managed to get the transaction reversed from western union minus the £26 transaction fee
I tried to reverse the natwest credit cards but they said that my account had been frozen
I attempted to maintain contact with the fraud team but i was consistently fobbed off, i sent them the emails detailing the [problem] and made several attempts to replace the funds.
On two occasions a debt collection agency came to retrieve my bank cards and cheque books *despite notifying natwest that i would be in Italy and never receiving a letter in regards to my bank account closure.
I recently received a letter asking me to repay my student overdraft within 21 days which was not possible
I attempted to make a payment plan within that time but yet again i was told that it would not be possible as my account has been transferred to the debt recovery team.
I have contacted the financial ombudsman but i have yet to receive a reply from natwest
I really do appreciate any help you can give me atm i'm stuck and cluseless....thank-you any way for reading this long thread