I worked for boots and i have issued fines numerous times. Ask them to prove your daughter commited the offence, if they cant, then they should write off the fine.

I havent been on in a while unfortunatly, but i see everyone is unhappy. At the end of the day, security officers issue civil recovery. Solicitors then take on the case and proceed to collect the specified amount. When people dont pay, it goes to court. I see this on a day to day basis and lots of people do pay it. Correct me if im wrong but does this not affect your credit rating?? I like to see the maturity of people on this site. I was only explaining what happens on a day to day basis in many stores, large and small. I am pretty offended that i was targeted because of the post i wrote. If your unhappy with what i said, target the retailers who are doing this. I merely worked for them and was doing as instructed. Do i agree with civil recovery?? Yes and no. If the courts find you guilty of the offence then yes. If not, then no such fine should be issued.

Hi, i am a buy as you view agent. The only problem is, English law and Scottish law are totally different, and im presuming this is in England or Wales am i correct?

I am a security officer who has worked for numerous companys and clients including Boots, House of Frasier, Tiso's, French Connection, River Island and Great Outdoor World. I have issued a variety of civil recovery fines to people who have shoplifted. The amount varies from store to store and depends on what has happened. Civil recovery can now be issued to 14 year olds and upwards from the last i heard. There parents are responsable for paying this. The civil recovery is issued to cover the costs of security, i.e wages for the security officer, insurance for him/her, cctv costs, costs of the witness i.e manager or member of staff, security officers uniform, radio and other items used to help detain the person in question. The best thing to do in a situation where you have been issued one is to pay it. If the police say you have done it and charge you then there isnt anyway of getting out of paying it, even if you are unemployed. They will take it off you in installments of as low as £5.00 per month. If you need to no anymore just ask.