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About emmariec

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  1. Hi Thanks for the advice I will visit the site and register it as a fraud and get a crime number - I will inform Lowell of this. I have again written to 3 to request the information they did not provide. I will upgrade it to a complaint re: your advice about them failing the SAR if they do not provide it as requested. I have advised Lowell of this and reminded them that we are strongly disputing this debt. I have stated this to them since our first correspondence. Lowells do have the correct address that the contact was taken out at, and it is different f
  2. Hi everyone I would really appreciate some advice on how to handle the following: My father, who is severely physically disabled and vulnerable, recently got a debt collection letter from Lowell alleging a £400 debt to three for a smartphone contract that was taken out over the phone. My father is computer illiterate and never took out this contract. It was likely taken out by his ex partner and carer in 2015. I have written to three with a subject access request but all they have provided me with is copies of bills. They say they do not have any recordings of
  3. We should be ok now as the hotel chain have written us a letter stating the fine was issued erroneously on their land and they are liable due to not updating their system. The letter also says they agree to the set aside so hopefully this should be enough, even though the ccj was requested by parking eye and not the hotel chain. They really are just being idiots to object in the circumstances!
  4. The hotel chain has emailed husband stating that they would have cancelled the parking charge before it got to court if he had contacted them and they will cancel any other parking charges - they have also agreed to cover some of the costs of a setaside (again, in writing). Parking eye have also emailed hubby stating that they would have cancelled the charge if he had contacted them before court. However, they are now objecting to the setaside!!! This makes little sense to me as he has proof that his employer sent registration details to the hotel chain and written confirmation off hotel cha
  5. Thanks for all the advice. Husband's employer notified the business (a major hotel chain) of his reg number via email and requested it be added to their database - this was as per their arrangement with the hotel chain and was in 2012. We have copies of this email. For whatever reason, either the hotel chain did not update their database or did not inform Parking Eye OR parking eye was informed but did not update their database. So the negligence was either on the part of the hotel chain or parking eye - it is proving hard to establish who as both are just saying his reg was not on the
  6. Thanks for the advice - I did not realise that the fee was lower if it did not go to hearing. I will ask my husband to get written proof from them that they will not object to the set-aside. The paragraphs are fine, thanks
  7. I posted on a PC using sentences but not paragraphs - it seems to have done the paragraphs for me
  8. Hey all - this is my first time to post so any advice would be much appreciated. My husband works for a large utility company who has an agreement with a nearby business for overflow parking for their staff. The agreement is that the utility company emails the business the registration numbers of staff who will use the overflow car park and these are then passed on to Parking Eye, the parking enforcement for the business. On Monday my husband checked his credit report and noticed a CCJ from parking company Parking Eye - he contacted the court and established that this w
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