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tigerlily87

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  1. I've had an unpleasant experience with the lettings dept of an estate agency. I had been told--verbally--the previous day on the phone that it would be £230 for one person and £270 for two people 'to secure the property'. I was seriously interested in the property after viewing it, so I searched in vain on the agent's website for the details of what exactly this unusually large deposit was for. I went to the office the next morning and asked for written disclosure of the purposes of the fees. I was handed me a 'good faith' document, which had blanks--for amounts to be filled in by hand--in the
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