I would really appreciate any help or advice please.
My boyfriend had a contract with 02 a few years ago. He began getting lots of texts from strange numbers, containing, porn, ringtones, dating etc. He sent texts back saying STOP as someone advised him and still they kept coming. He got a massive phone bill from 02. He called them numerous times complaining about this and they basically said to him theres nothing they can do to stop them and he would have to pay the bill. My boyfriend got into a bit of an argument with them and told them he will not pay for something he didnt ask for and had had tried to stop.
He then stopped paying them and heard nothing else from this.
Anyway (a bit of background). My boyfriend went back to Brazil for 6 months and is now back in the UK living in my rented property.
A week before he arrived back in the UK, he received a letter from 02 saying he owed £1,032. £532 in call charges and the rest was early termination of the contract. The letter was sent to my address (I have no idea how they tracked him to this address as he has never had correspondence sent here before). He has now received 3 more letters. Two from a debt collection company called RED and the third from a solicitors threatening court.
We hadnt heard anything for a while and this morning he received a letter from MERITFORCE saying no more reminders will be sent but a debt collector will coming in the next couple of weeks. It says if we dont want someone to visit we have to respond within 2 days. I know some of the forums say that this is just a theat but we cant deal with the stress of it all. We have not contacted them before as do not know where to begin and dont want to say something that it is going to backfire or be used against us. Also what could be our reason for ignoring them in the past?
He disputes the debt completely and I know I wont sleep tonight worrying about this. What is the best course of action? Should we call them/email them/write to them? Should we ignore them? Shall we offer them a settlement to get them off of our back. Can anyone give us any help?
I am feeling really anxious about this and just want it all to end.
I would really appreciate your responses.