I bought a product of Amazon for but few days after it was lowered by £5. Phoned Amazon up and asked if I could be refunded the difference. They basically didn't care so I got annoyed and said that I'm going to return it under DSR. I want to find out how I can do this i.e. just put under returns other "DSR" and when I post it could they just say that I mishandled it or something and not refund me - it is a hard drive so as you can imagine delicate so easily breakable. Thanks for help.