Also, could something be done regarding the CCTV being poor (too far away from the room outside for police to be able to do anything) ? I'll get in touch with CAB, Regards

basingstokegazette.co.uk/news/10082657.Burglar_targets_Apollo_Hotel

In this instance I was definitely not insured! Where would be best to get legal advice? I'm trawling through sites now!

Hello Sidewinder, Yes the police where informed but no I did not take any pictures as they stole my phone which i use to take them! The window lock is definitely substandard, all you have to do is run your finger up the back of the window until you hit the latch, apply pressure upwards whilst pushing the window back until the latch simply comes off! I'm not too sure about other similar events happening as i've not delved deep enough in the review sites. We have no insurance as we've recently moved back with family to save up to emigrate. I believe that there is a hotel proprietors act but i'm not sure how this would relate Thanks again

Hi All, I stayed at a hotel in Basingstoke on Saturday 2nd May and during the night, a thief managed to open the window from the security latch built into the window frame whilst myself, partner and two infant children were asleep. The thief managed to grab my mobile phone and sons changing bag from the window and can be seen on CCTV (cannot make out anything as camera is too far away) I don't have any form of insurance anymore so I am not personally covered however I want to know where i stand with regards to claiming from the hotel. The general manager has told me that their insurance will not cover theft but will pass on information to them. Basically, the security latches on the windows do not provide enough security! I can see how the thief has opened it and could do it myself to any one of the rooms on the ground floor in under 20 seconds. This needs to be sorted by them too

Right ok, I Just thought with them having no signed documents then the agreement may not be in place, for all they know i could have decided not to pursue the credit. I intend to pay of in 9 months before interest starts but if i could have got away with it, then .....

also what if they send the original CCA back? will i not have a leg to stand on?

I have taken a look at letter 8, when should i send this to PC World and also would this affect my credit score / rating if i ignored the letter? thanks for your replies so far

I dont wanna sound an idiot but could you enlighten me to what a cca is

I am also curious, just checked the original and all seems the same. I do remember that the guy who sold me the item had never had a credit accepted and he asked his colleague what he had to do. Maybe he messed up ( I hope) Should I ring to see what the matter is or just not respond at all?

I have just recieved a letter from PC World asking me to sign a copy of my credit agreement and to send it back in the post. I recieved the item less than a month ago and in store i signed several of these agreements. I just wanted to know what will happen if i do not sign these forms, will the finance be dropped or will i still have to pay? Z Holt