I really could do with some advice. i'm new here so hi to all of you, I have followed this forum for quite a while but have only recently been in a position where I actually don't know what to do.....
My bank is HSBC, I have been receiving Housing benefit and council tax for about a 6-8 months now and only today after a major panic did I hear of The First Right of Appropriation. Basically the account I have the benefits paid into was heavily overdrawn and I was trying to stop the HB going in as I assumed it would get swallowed up as it has in the past. Anyway, the council gave me a sample copy of this letter to take to the bank and lo and behold no questions asked the money was transfered immediately to my new cash account with another bank. This has now got me thinking as for the last 6-8 months HSBC have continually used my benefits to help take the deficit off my overdraft and as I was unaware that they could not do this ( as long as I provide the letter) My question is...is there any way I can claim back the amount that they must owe me? I have all the bank statements to prove that they have been doing this for months, but am I too late?
Thank you in advance xx