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dm82

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  1. Does anyone know how do you go about finding out a previous promotional offer? The reason why I ask is that back in February DW fitness ran a monthly special promotion for a one month membership on their website. I recall at the time providing my bank details to take payment for 19.95 for a one month promotion. I recall receiving an email saying someone from the local Thanet gym to go down and sign the forms and get my membership card. No one called. So I went there and they were really busy with a 2 week separate promotion whereby 1 member could let 3 friends in and the girl on the counter dished out forms to the many people at the counter at the time. I duely completed the membership form. I signed the direct debit form but did not date it since in the middle of filling it in I noticed that it was for 6 months and this wasn't my deal. I explained to the girl and she said no problem and took the form from me and said she wouldn't send it off but needed to retain details because it doubles up as a membership form. Then I discovered that DW Fitness took payment for the balance in March. Then in April and May, JJB Fitness (why the difference) took payments each for 19.95. I have just been in to see the manager at JJB Sports and he has basically told me that the promotion that I signed up to in February never existed. He refused to refund me the £39.90 and furthermore said that there is remaining balance for 5 months that I owe and that it has been passed over to a debt collector. Therefore, how do I find out a previous promotion from a web page back in February? i know that they will have content management on the web pages but how do I go about retrieving this information?
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