I always pay for online stuff with a credit card just in case so assume I would have to charge this back as they are choosing to ignore my rights

sorry again, ordered 06/04/2020 received 21/04/2020, advised of problem 22/04/2020

Sorry about that here is their site https://www.defygaminguk.com/

The item was 69.99 and i have asserted my rights but they claim they are acting with the act

This was bought on linedoes this effect my right? I emailed the supplier and this is their reply "This is a hand made and personalised item so it is not eligible for a refund, only a repair. This is standard industry practice and is inline with the consumer rights act."

Hi, I bought a bespoke x box controller that was bespoke. Received it and it does not work, do I have any rights to return it for a refund or do I have to accept a repair, they have stated under their T&C's they wont refund as it is bespoke, where do I stand legally?

I worked for a company that dealt with lots of customers and sometimes refunds had to be issued. Due to regulations the money had to be refunded to the original account (to prevent fraud) where the account had been closed the bank would return the money back to us, when this happened we would then contact the customer to ask for new bank details, we were not allowed to refund money to a different account unless we had been advised by the bank the account was closed. So the OP will get thier refund, it just may take longer than normal

At the end of this if you have not had the tax deducted then you owe HMRC tax and will have to pay it. There could have been a case if tax was deducted and not paid to HMRC, the complaint against the company seems to be that they are possibly incompetent and they may not have paid any Employers NI, you will will also have to pay employee NI on top of any Income Tax not paid. Do you still work for the company have you asked them why?

also depends on how much the op was earning may have been below the tax threshold

did the company show tax being deducted on your payslip?and is there a tax code?

thank you to all who have replied, I was fortunate enough to start a new job on the 30th March so I will take that as a blessing in itself

I worked for a company before leaving them in Mid March. Normally they pay a bonus but they said they wouldn't pay me as I left before the end of the quarter. They state the bonus is "discretionary" which appears to mean we don't pay it if we don't want to. My contract states nothing about the bonus except where it mentions "Termination of employment", where the company terminates your employment you will not recieve a bonus. this doesnt make sense becoause if they terminate your employment on any day except the last day of a quarter based on their explanation you wouldn't get a bonus. Do I have any rights? I have written to them escalating until my last email was to the MD which has not been replied to.

An update. I emailed BG as recommended and I recieved a call from them shortly after. They were very sympathetic to my sons condition and agreed a porepayment meter would be completely unsuitable. They have also p;ut ime in touch witha charity that will help my son on his utility bills. I have to say I was impressed with the help British Gas gave and I thank all of you for giving me a steer in the right direction. Thank you

thank you to all for your help I will start doing this and will update you all

Thank you I will contact the law service

It is british gas, they claim to be bailiffs and it does seem to be from the court, I am going there wednesday to see the document apparently it is a warrant, also he can not oipen his post so was not aware of this

Hi all, My son is chronically disabled suffering from Duchenne muscular dystrophy. He is bed ridden and requires 24 hour care for all his need. He lives independantly and his carers stay with him all the time. The problem is the other day bailiffs turned up at his door thretening to break the door down to fit a pay as you go gas meter. I have tried to find out what has happened and it seems his gas bill has not been paid and they want to install a pay as you go meter to9 recover the back monies. He is unable to access cash or fill the meter up, his carers are not allowed to do it. The bailiffs say they will be coming back and force entry, the door to his property is a very expesive auto controlled entry door and the damage to this may come to many thousands. He obviously needs to settle the bill but is on benefits so has very limited income, due to his condition heating is vital to his well being I am at a loss as to what my next steps are or what my options are. Any help would be gratefully appreciated. Thanks

My partner had a new en-suite build and it was paid via finance via wickes. Problems started happening with the shower cubicle with the wall panels they showed scratch marks.after much going backwards and forwards it was agreed to replace the walls. The walls were delivered and the company put them in our conservatory, the fitter arrived about two weeks later and stated the walls had been stored incorrectly (they should have been stored flat, we didn't store them the bathroom company did) as a result they were warped. The bathroom company is refusing to replace the walls they say they have spent enough money on this no one is taking any responsibility. Where do we stand, what is the best approach to resolve this? Grateful for any help

https://www.bbc.co.uk/news/uk-england-london-45668735 If its good enough for David Beckham

They said my car would do 14 mpg round town and they were right

My partners daughter is in the process of buying a house. It turns out that the bottom half of the garden is owned by someone else and their name is on the land registry. The people selling the property have had unrestricted use of this part of the garden for at least 25 years. The mortgage company are now debating that their valuation was based on the whole garden and now this has come out they are procrastinating over the offer. What are the rights here, can my partnes daughter claim this as abandoned land (if that law exists). Help appreciated

I recently went on Nat West website to inquire about a loan, I progressed it but decided not to go any further as the interest rate was too high so I didn't apply for credit. I then discovered that Nat West had placed a hard search on my file for a credit application. I disputed this with Equifax as I had not made the application, they told me to take it up with Nat West who then told me that is how they do things. surely this isnt right or is it? any guidance would be appreciated.

Dhmerya Ltd is a dissolved company so you wont be able to contact them https://suite.endole.co.uk/insight/company/10604261-dhmerya-ltd Paraplus are easily contactable and they should be able to enlighten you on what they have told HMRC is could be mistaken identity http://www.umbrellaparaplus.co.uk/contact-us

That's quite a charge they are trying to fleece you out of, don't think I have seen one that big before

looking on the internet it seems there is quite a lot of people who are complaining about Copart they all feel they have been ripped off