Welly, thanks, Seems strange but life goes on and with it a renewed approach to ensure i do not give up and use this resource as a tool to defeat Abbey. Lenka44

Thanks for info,like many of us, this whole scenario is new to me, to date Abbey have not requested further payment, however i will follow your instructions. Lenka44:oops:

Apologys for absence, bereavement in the family. Hope someone can advise. The bank (Abbey) received my letter for information relating to bankcharges for past 6 yrs on 06/07/06. They adviced on 10/07/06 that they do not hold data on their systems dating back 6yrs, but would supply the data they hold within 40 days. They added any earlier transactions have been archived onto microfishe, which is not covered by the Data Protection Act. These archived transactions will not therefore be supplied to me under the Data Protection Act and will not be subject to the 40 day ruling (40 days expires 19/08/06) They so far sent 13 mths of duplicate bank statements,when i compared them to originals i kept,i noted the information of charges data not printed as listed on the original. I wrote a letter to voice my disgust at this and they replied this could not be helped. In the meantime i forgot to cancel a standing order to a relatives abbey acct, i had £74.81 in the bank and they authorised this £100 S/Oleaving my acct overdrawn. I sent a written complaint against this as thye have charged me £50 for what they say is another transaction for £9.87 which they authorised when insufficent funds existed, but according to the bank statement that transaction occured prior to the £100 S/O. As mentioned i have complained and advised the bank i will not continue to pay my salary into this current acct, thus not pay tthis latest charge as a matter of principle. Can anyone advise if i have jepordised my bank charges request and was i correct not to ensure funds were available to pay the latest charges as i have done for the past 6 yrs, the bank acknowledged my complaint and will 'investigate the issue' In addition is the bank correct re: the archived data not being subject to the DPA? Thanks for any reply, i now have the time to read the info on this site and contribute appropriately...Regards Lenka44

Apologys for absence, bereavement in the family. Hope someone can advise. The bank (Abbey) received my letter for information relating to bankcharges for past 6 yrs on 06/07/06. They adviced on 10/07/06 that they do not hold data on their systems dating back 6yrs, but would supply the data they hold within 40 days. They added any earlier transactions have been archived onto microfishe, which is not covered by the Data Protection Act. These archived transactions will not therefore be supplied to me under the Data Protection Act and will not be subject to the 40 day ruling (40 days expires 19/08/06) They so far sent 13 mths of duplicate bank statements,when i compared them to originals i kept,i noted the information of charges data not printed as listed on the original. I wrote a letter to voice my disgust at this and they replied this could not be helped. In the meantime i forgot to cancel a standing order to a relatives abbey acct, i had £74.81 in the bank and they authorised this £100 S/Oleaving my acct overdrawn. I sent a written complaint against this as thye have charged me £50 for what they say is another transaction for £9.87 which they authorised when insufficent funds existed, but according to the bank statement that transaction occured prior to the £100 S/O. As mentioned i have complained and advised the bank i will not continue to pay my salary into this current acct, thus not pay tthis latest charge as a matter of principle. Can anyone advise if i have jepordised my bank charges request and was i correct not to ensure funds were available to pay the latest charges as i have done for the past 6 yrs, the bank acknowledged my complaint and will 'investigate the issue' In addition is the bank correct re: the archived data not being subject to the DPA? Thanks for any reply, i now have the time to read the info on this site and contribute appropriately...Regards Lenka44

I am a new member at the stage of viewing various info within your sight. I have been paying bank charges for 8-10 yrs and never thought to challenge them, yet alone seek info pertaining to my 'rights' I have downloaded the initial charges request letter, but need to purchase a postal-order to pay the 10.00 fee as the bank removed my chq bk, multifunction card. The current acct only pays bills and receives salary, so if warned, the bank decide to close my acct. I shall receive better banking services elsewhere. Thank you for this website, the info, and access to other peoples experiences and current battles. I intend to be victorious and off course supply a donation to you- Consumer Action Group Thanks Lenka44...