Hi there, My partner was accused of not paying for petrol on a previous visit. This being done at the cash till in front of other customers. She had reciepts from previous visits and asked if they have viewed CCTV, which they had not. She was deeply upset by this and tried to seek redress, the manager making himself not available. We have since found out that they have viewed the CCTV after the accusastion and she was not the perosn concerned. We have tried to get either a copy of the complaints proceedure or an apology but nothing forthcoming. Any suggestions on how to proceed with this.

Hi all, Just a little bit of advice needed. Going through a divorce at the moment. When it comes to my ex's share of the matrimonial home, is it based on the value of the property or the equity in the property. Also is it based on the values when they moved out?If any one has any advice on this, it would be gratefully recieved.

Just to say that Announcerman and padbear are one and the same

I am replying as announcerman at the moment. If memory serves, I was abroad and there was a approx 1 month gap between policies. No mention of cancellation charges in phone call. As also no mention of charges when amendments made to policy. I have not replied to either Quinn or Regal's letter, only recieved it this morning. They did not transfer cover, i had to take out new cover via internet.