Hello, hope someone can offer some advice please.
I have a debt with Natwest, it was a business overdraft that on Natwests insistence was turned into a loan.
The loan was defaulted about 10 years ago and ever-since, have paid a reduced amount.
I recently asked for a copy of the credit agreement. Natwest have written back saying they are unable to locate the document, but will continue to search. But they also state that their record of setting up the loan has insufficient detail for them to recreate the agreement.
Natwest have now instructed Moorcroft Debt Recovery to deal with the account.
Today received a letter from Moorcroft saying they will be in touch to discuss repayment options.
Should I have any discussions with them, my partner feels we should make them an offer.
Any advice would be very welcome