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About claire7585

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  1. Hi, I work for DRL Limited, and I am sorry to hear about the problems you have been having. Although we no longer run the white goods side of Sainsbury's business, we do still offer help and advice to any customers who brough through Sainsbury's when this was under our control. If you email the following address, we will offer you all the help and advice we can. [email protected] Hope this helps!
  2. Hi, I work for an online kitchen appliance retailer, and I agree that retailers should be using customer friendly language. It is common sense that most people would not automatically understand what 'forward order' meant. If the retailer has to order the item from the manufacturer, this does not always mean a lengthly wait, but they should really inform you of the estimated delivery date on the product page. I don't want to appear like I am trying to use this forum to sell so I am not going to post any links - but we do have the cooker in question in stock, if you would like further infor
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