Well, I've just about calmed down sufficiently to post without ranting!
Last Sunday evening I ordered a Stoves 600DSLIM (I think) cooker from Dixons.co.uk - the transaction was processed, and the order confirmed by e-mail, and the correct sum of money was immediately taken from my bank. I looked forward to hearing from them about their 2-4 day delivery.
Nothing odd there, you may say.
By Wednesday, having heard nothing, I telephoned their Customer Service line. I explained that I hadn't heard anything about delivery of my shiny new cooker - with working oven which makes it insta