Hi All I recieved my yearly water bill yesterday and was suprised to see it was £280 . My memorry may be failing me but i could have sworn that in previous years it was around £150 which i've normally just paid without questioning it. Does £280 for a flat in London seem right? Should i challange this?

Currently getting grief from Eon due to a behind the scenes mishap. I'm far from impressed by their bullying "Guilty until you EXCESSIVELY prove your innocent" approach.

Thanks for all the responses... it's been a tough week and it still isnt resolved HOWEVER a very helpful manager from Southern Electric is desperetely trying to sort everything out. I let you know what happened once it's all resolved.

Absolutely! My estimated 300 quid winter gas bill was actually just 80 quid after i complained and gave them the correct reading.

I'm also having almighty problems with E-ON. I moved into a rented property last year and took my previous supplier Southern Energy with me. I have know received a 500 quid bill from EON for gas and electricity for the period i've been there. Any attempts to get this resolved always end with EON taking a "we were there first" approach and dictating that I have to pay the bill. They similarly REFUSE to contact Southern to check anything I tell them... leaving me as a piggy in the middle. Southern have confirmed that they are registered with my Gas meter number & all payments are up to date and that Eon shouldnt be billing me. The worse thing is that I dont know how they have the right to open an account on My Behalf. "your letting agent advised us that you moved in to the property and we have opened an account in your name. As E.on has been the continuous suppliers of the property in question we are not required to have a contract for supply of energy signed by you." How does that work? I always pay my bills on time... it seems unfair that i'm having to plead my innocence to fuel company that i havent signed with.