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About kingpin88

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  1. Can't say i've ever heard of them... are they properly regulated?
  2. might want to sticky this, could be helpful for a lot of people.
  3. They'll claim phone calls are part of their terms and conditions which you have applied to. Just tell them you want to deal with them in writing only.
  4. I'd be wary of it still reaching the courts, they've probab;y had enough practice to be able to explain the rates.!
  5. I've dealt with Ocean before, incompetent customer services made the decision to not progress any further with them.
  6. I recommend trying to keep all communication to written documents, helps build a case for the worst case scenario
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