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benTEN

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About benTEN

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  1. Reply to Lorraine: Yes I perhaps should have forseen this but did not believe they could be so stupid and petty. If i'm still unemployed next Xmas I will apply for something even on Xmas day!!! Still waiting to hear from the Decision makers ( now over two weeks) in meantime have not been paid benefit for those 2 weeks. I should have received this fortnights benefit (sorry JSA) TODAY as Im sure it should be paid in to the P.O. card account 2 days after signing and I was told that I had met the requirements this time so it should be there. Wonder if its not there tomorrow whether I can sue for breach of contract. (Any solicitors out there reading this let me know). Thanks for your input.
  2. Reply to Rebecca :She has referred it to the Decision makers as I got the letter stating this had been done and my benefit has been suspended for the period in question. Two weeks later I'm still waiting.My current benefit for last two weeks should have gone in today and I was told I had met the requirements. You are correct about the Universal Job Match site. They automatically include this in the Job Seekers agreement as if it is mandatory which it isn't & they dont like it when you inform them that you know it isn't and that they shouldn't be lying to claimants. I know I shouldn't provoke them but it still isn't right and they need to be stopped from this kind of behaviour. Wouldn't it be nice if they actually did their job and helped jobseekers find a suitable job. Thanks for your input.
  3. I was targeted by DWP staff after the Christmas holiday period for not having made enough effort over this period to look for work. 1. HR departments would have been on holiday so would not have been able to respond to my enquiries even if there were any jobs being advertised. 2. There were no jobs advertised in this period. 3. I did apply after the main Christmas week for jobs abroad as they were the only ones advertised. 4. My Personal advisor (DWP) queried my applying overseas. I explained I needed to fulfil the Jobseekers agreement. She then took a long time to scrutinise my logbook/ diary, went to a colleague to discuss my logbook, returned & claimed I had not made enough effort to look for work. 5. This was compounded by fact that I was not required to sign on 4 weeks over Xmas & New Year so could not be advised there might be a problem 6. To date the Decision makers have had my case for over TWO weeks and have not yet made a decision nor asked for any further information. 7. If they do find against me I will of course appeal but this should never have gone to decisions makers in the first place. 8. It is the fault of my Personal advisor, she did not have to refer this given the time of year and I do believe it is malicious.
  4. DX - You clearly think it worth while replying. I repeat this particular DCA is behaving differently than others I have encountered and this needs to be highlighted. The general issue of Debt Collecting Agencies may well be well trodden but some of them are still continuing with unfair practices whilst others have taken notice. Also I note from this website and other similar ones that there are no current posts about this company giving a misleading impression that this company has mended its ways. Clearly this is not the case. If this issue is not of interest (not worth the effort) to you then I am at a loss as to why you are replying. Please feel free to devote your efforts to all the many other posts to which you have replied.
  5. Thank you to the 2 people who replied. You both appear to be working for this site and I really was hoping for some other consumers who are having problems with Credit Resources Solutions (there must be a lot!) to reply. dx100 uk - Ignoring them doesn't seem to be working as they continue their illegal harrassment. As this behaviour is illegal it should be reported to their local police as they are best placed to stop it. Other so called DCA 's have conformed when disputes are pointed out to them by returning the file to the Origiantor (British Gas). British Gas instead of answering my letters chose to pass on their claim to a Debt Collector. On receiving my reply that DCA returned the file to British Gas no further action to be taken. Some time later 6mths to a year a different DCA sent me a letter. I repeated my response and the 2nd DCA responded the same as the 1st by returning the file to British Gas. Now some 2yrs later or more British Gas appear to have referred the matter to a 3rd DCA so again I followed the same procedure suggesting BG reply to letters instead of contacting third parties. This time the response has been different and Credit Resources Solutions have not returned the file to British Gas as I suggested but have continued to harrass me not acknowledging my letters (I know it might be a computer but that does not make it acceptable -it is still harrassment and illegal). Also this new DCA (crs) has the apparent reputation of taking on cases where other DCA's have failed to achieve a result for their clients presumably because they have obeyed the law. Debt Collecting Agencies and their unacceptable behaviour has been raised in Parliament and the more people complain to the authorities the more attention this matter will receive and hopefully more restrictive procedures will be introduced to curb these peoples unfair practices. This will not happen by simply ignoring them. Also it might persuade companies like British Gas to enter into dialogue with their customers and ex customers rather than passing the buck to so called DCA's and so called Credit Reference Agencies who I rate with the same level of contempt as Debt Collecting Agencies. Martin3030 Thank you for your information but how would this help me? I would need to know which government agency grants these licences?
  6. Credit Resource Solutions are a "company" who do not apparently conform to the Debt Collecting Agency regulations. I note from reading previous posts that some people have already reported them to Trading Standards and the Police for harrassment. As far as I understand tghe law if you have notified them that the "debt" is being disputed then they are not entitled to keep harrassing you. In fact they are most likely breaking the law by continuing to do so. In this case I would suggest people who are being harrassed by Credit Resource Solutions (or indeed any other Debt Collecting Agency) should inform West Yorkshire/ Halifax Trading Standards[/b] (google them ) and the Main Police Station for Halifax / West Yorkshire (google again). That is what I intend to do having received a 3rd letter from them having advised them on receipt of the first letter that the so called debt is in dispute and that they should return the file to the Originator ( ie. the company that originally contacted them. Credit Resource Solutions have ignored my 2 reply letters (by email to their email address) to their first and second letters (I know they have received them as they did not bounce back) and I do not intend to continue the correspondence with them by answering their 3rd letter sent contrary to my explicit instruction not to harrass me further or I would report them to the relevant authorities. They obviously do not care about their apparent breaking the law or being reported . However If enough people report them for harrassment and distress the authorities will have to take notice and take action against them. Please if you are having problems with Credit Resource Solutions DO REPORT THEM!!!
  7. Credit Resource Solutions are a "company" who do not conform to the Debt Collecting Agency regulations. I note from reading previous posts that some people have already reported them to Trading Standards and the Police for harrassment. As far as I understand the law if you have notified them that the "debt" is being disputed then they are not entitled to keep harrassing you. In fact they are most likely breaking the law by continuing to do so. In this case I would suggest people who are being harrassed by Credit Resource Solutions (or indeed any other Debt Collecting Agency) should inform West Yorkshire/ Halifax Trading Standards (google them ) and the Main Police Station for Halifax / West Yorkshire (google again). That is what I intend to do having received a 3rd letter from them having advised them on receipt of the first letter that the so called debt is in dispute and that they should return the file to the Originator ( ie. the company that originally contacted them. Credit Resource Solutions have ignored my 2 reply letters (by email to their email address) to their first and second letters (I know they have received them as they did not bounce back) and I do not intend to continue the correspondence with them by answering their 3rd letter sent contrary to my explicit instruction not to harrass me further or I would report them to the relevant authorities. They obviously do not care about their apparent breaking the law or being reported . However If enough people report them for harrassment and distress the authorities will have to take notice and take action against them. Please if you are having problems with Credit Resource Solutions DO REPORT THEM!!!
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