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MaxxPower

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Posts posted by MaxxPower


  1. Unfortunately this has been a very common tactic in Currys/PC World for a long time. Basically they give you the service plan first month free, or some other service related item, for 'free' by discounting it from the price of the TV/Laptop. The reason for this is that the stores get better results for selling these services as they're high profit margin items. Whilst individual staff no longer receive commission, the store as a whole are still performance based on these service items and if they sell enough then everyone gets a bonus. It's essentially commission but just shared now.

     

    Make sure that you were't signed up for any kind of Direct Debits as well for a recurring service plan. The way their service plans work is that you pay for the first month upfront in the store, then a direct debit continues every month after that unless you cancel it during the first month.


  2. So I take care of Gas/Electricity switching for my grandmother, so her account is linked to my e-mail address as I submit meter readings online for her and such since she's basically a technophobe for anything more than a TV, and when I checked my e-mails this morning I had one from EDF saying "Thanks for booking an appointment to have Smart Meters installed"

    I hadn't made any such appointment online, and my grandmother had made no such appointment on the phone either, so EDF had simply taken it upon themselves to book a Smart Meter installation for her in 2 weeks time.

     

    Fortunately I was able to login to her account online and find the not very obvious link to cancel the appointment (When you go into the appointment, there's huge buttons for rescheduling it to another time, but the link to Cancel is somewhat hidden. It's basically in a sentence that said "Or if you'd like you can Cancel your booking" with the word cancel just being a Hyperlink), but it's certainly worrying that they're now just forcing appointments on people without even asking and, had I not been able to check my e-mails due to being on holiday or away with work then in 2 weeks time some stranger would have just turned up at my grandmothers door telling her he was there to change the meters.

     

    The main reasoning behind not having smart meters at the moment is simply due to the number of stories I've seen in the past year or two about poor installation jobs leading to gas leaks, boiler breakdowns, electricity surges damaging equipment, etc. Last thing we want to risk right now is for someone barely trained turning up, rushing a meter swap and leaving asap and then a woman in her late 80s being left with no heating in the current weather conditions.

     

     

    Just thought I'd post this as a word of warning for anyone else with EDF to keep a lookout for.


  3. Out of curiosity, one query I have is how does this work with trade-in vehicles?

     

    If a vehicle is rejected within 30 days and the consumer traded in a vehicle against it, what happens then?

    Is the consumer entitled to the return of that vehicle if the trader still has possession of it?

    What if the vehicle is still in the traders possession, but has a significant amount of extra mileage?

    What happens if the vehicle is no longer in the traders possession? Is the consumer then entitled to the trade-in value of their vehicle (as set by the trader) at the time it was traded in?


  4. Hi and welcome to CAG

     

    My advice ...use a genuine reputable retailer and avoid Sites like the above.

     

     

    Andy

     

    Since when were Footlocker not a genuine reputable retailer? They even have physical shops in the UK.

     

     

    For the OP query, I don't think there's really anything you can do. Most likely they can track general stock most of the time but high demand limited edition items probably break the stock checking system. I suspect that at the time they were taking orders they just had an estimate on how many items they would receive and took more pre-orders than their allocation ended up being, so orders were probably processed on a first come first served basis.


  5. I had one of these calls yesterday from Katie!

    The voice did make me think it was a bot, but it seemed to almost be responding to what I was saying about having never had an accident.

     

    It was a Leeds number that called me though, 0113 073 5418

     

    Then again these ambulance chasers are so stuck to their scripts that I think I would've gotten the same responses from a human being.


  6. On the one hand it is to basically sign you up for marketing materials, but you can specify no marketing as there's a button/checkbox they can press for it.

     

    But on the other hand there is an advantage to giving them your name and address, it allows them to easily look up your purchase history using just your name and postcode so if you lose the receipt for something they can do a search on those details and pull up the transaction.


  7. Would the CRA apply to a replacement part though? Or only the product as a whole?

    When a product is repaired does the 'reasonable time' part of the CRA reset?

     

    We're talking about a product that's 6 years old now, besides the logic board which was replaced 3 years ago.

     

    But my understanding of the CRA is that it still only applies to the overall product and from the original purchase date.

     

    The only way the CRA would apply to the logic board is if it was individually purchased as a separate item and then placed into the Macbook, but that doesn't seem to be what happened here.


  8. From your description it is the Bus Driver/Company that are liable, but you cannot dictate that your car must be repaired by time X, they are only under an obligation to have it repaired within a "reasonable time" and more than 1 week would not constitute unreasonable at all.

    It's quite possible that they may have an agreement with other repairers that could have done the work for even less than the £100 you've been quoted, had the company been given the chance to inspect the damage prior to it being repaired. If the damage is repaired before they are able to have it inspected then they could well refuse any kind of payout and argue that you've gotten a more expensive quote or potentially had pre-existing damage repaired as well.


  9. Here is an example of why Enforcement is flawed first thing someone knows about a CCJ is when the HCEO fetches up at the door, in this case Sandbrook & Channel 5's finest. There has to be a better way in 2018 than adding fees that make a debt even more unaffordable to pay off by adding more fees therefore more debt.

     

    https://www.consumeractiongroup.co.uk/forum/showthread.php?486038-response-pack-N9-sent-to-wrong-address-got-CCJ-Now-DCBL-%A375-Recovery-Fee(1-Viewing)-nbsp

     

    Enforcement has to be funded somehow though and it can't and shouldn't be coming from the taxpayer. And why should the person who is owed money be landed with that bill?

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