I am looking for some advice concerning Brighthouse and the extra charges they put on top, I think it is called DLC/OSC.
Over the years I have purchased several items from them, the last being fully paid up in 2009.
Although I have home insurance I was charged these additional fees on top of the goods price.
I contacted them a couple of weeks ago asking for all the information they hold for all the purchases I have made,
they told me that all customer records are destroyed after 6 years so I wouldn't be able to have them, but they said they could supply