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Frodo999

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  1. Hi I'm the OP just letting you know where it was. It was on mirabel street just before you go under the bridge if you are heading towards harvey nics. On the pictures I have attached you can see the MEN sign on the side of the building. Also thanks to pin1onu I do plan to go back on the next sat night to see if they are at it again to try and get pics of the signs saying arena parking. I been in touch with trading standards to start with and they have said that the signs being hard to see is one thing to mention then the fact that I agreed to pay them to get my car back on the saturday night which means they should give it back to me immediatly however they were closed and still charged me for the days storage for sunday is something else that is wrong. The size of the fee is unreasonable and that should be contested too. They said to write to imperial parking services first to let them know all this and take the next step from whatever response they give. and also to make a formal complaint to the police. I have also sent a form off to the land registry to find out who owns the land to see if the towers have their consent to operate there. Thanks for everyones comments so far they have really helped.
  2. Hello I'm stuck as to what is the right course of action to take with whats happened to me so after reading a few similar threads and the great responses given I thought this is a good place to start. I went to the Manchester M.E.N arena on Sat 14th Nov. When I got there I saw a big yellow sign in the road which said ARENA PARKING and an arrow pointing down a street. Further down the street was another sign with an arrow and around that corner I came across the expected fluorescent vested parking attendant who shouted "Arena mate? Just park it over there and back it in." Which I did. Also to mention the area I parked in also had a yellow sign on it saying ARENA PARKING. To descibe the area, it had plenty of other cars parked there and other people pulling is as I did. It was sort of like inner city waste land, Ive attached some pictures. When I returned after a great evening the car was gone. Thought it was stolen at first but then saw an A4 piece of paper on some boarding that was completely unlit and which I didnt see when I pulled in. A picture of it is attached but it says along the lines of private land clamping and towing in operation 24hrs. Then it listed the fees £125 for clamp, £250 for tow £50 every day stored. So straight away we were at £425. I called the number and the guy said I was parked on private land and didnt have a permit. I protested that I was told to park there by arena staff (big yellow arena parking signs had now disappeared) to which he replied was not his problem. He informed me that I could get the car at 10am monday morning as it was now 10.50pm sat night and they are closed on sundays. I had travelled from sheffield that night and couldn't believe I couldn't get my car back until monday. The guy on the phone said it would cost me £425 to get my car back as they dont charge for sundays as they are closed. I stayed at a friends in manchester on sat night as there were no more trains to sheffield and i went home on sunday. I took monday off work to return to manchester to collect my car. When I got there the man said it was £475 to get my car back because two days. I protested and said what I had been told over the phone which he said was wrong and reitterated it would be £475 to release my car . So added to the train ticket it cost me over £500. Where can I start with this?
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