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About Ivanbb

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  1. I have three accounts, one active and two rarely used. One was "Frozen" due to inactivity. I received a letter telling me to go to the branch to un freeze it. Long story short I had a right barny because the rep wanted to photocopy my Passport and send it to "central office". Insisting the photocopy would not be kept on a database that was her first lie. During the conversation it was insisted a drivers license (or utility bill) and a Passport or something with my photo on were required. Her claim was that after a year of inactivity accounts are frozen for security reasons
  2. I just read (in brief) the new Halifax terms and conditions. Check section "25 - K" Does anyone else think a synopsis might read: "If our system breaks down, or anyone else connected breaks down we're not responsible because it's unusal" and: "We can breech our agreement if any regulation (Not Law I might add ) requires we do so. Really! This reads like "It's not us, we were not there, and if you say we were we will deny it and refer to our terms and conditions."
  3. I received a snail mail from a pension company. The envelope was empty, probably because it wasn't sealed properly .. or so I thought... I rang the sender to get the letter re-posted. The company would not resend the letter without a national insurance number. It seems a little odd that they can't trace a letter using a name address and postcode, even though they already sent it!! What if this was a spam complaint under the data protection act? .... The sender seems genuine. It could simply be an awful database. But it could also be a good phishing game. Sending empty envelopes is brilli
  4. Thats Q.I. I'll watch for that next time I'm browsing. Crazy ... It seems reasonable if you connect to a server that YOUR computer identifies itself, but it can't be reasonable that the server collects information you don't wish to divulge.... let alone a completely different server. I thought that was part and parcel with the new cookie law. Thanks for the info
  5. It's not a Trojan dx100uk, Least if it is then the script kiddie writing it has a guaranteed job with Sophos! Yes I can bock firewall ports, or use the hosts file, but Your average housewife wouldn't have know anyone was looking at her PC or how to do that. Wasn't Google just recently slapped for doing something similar? Reauter Thompsan seem to be selling a service to promote inspecting PC's while users are browsing. Does anyone know anything about the service they are selling?
  6. Just came across a nasty piece of work while searching for PC parts on line. The firewall went wild, and started blocking all sorts of connections. Turns out a service called "Markmonitor" ( was trying to connect to my network. Bit of research and it seems this company, part of Reuters, is monitoring services across the internet for "copyright reasons." But what the hell were they trying to connect to my PC for? Dabs and PCWorld have nothing to do with copyright! Anyone else heard of this service?
  7. I'm sure you're right. But who want's to go to court over something that hasn't yet happened? Isn't there a professional body who looks into unreasonable contract rules? Surely it's better to prevent unreasonable rules in the first place? It's a hard place for an individual to be in after the event.
  8. Barclaycard are changing the rules on 22 Nov. Barclaycard (Condition 1.3) may not give advance notice of a change in credit limit. Thats pretty scary!. I have one card used only for holidays. If they make changes without telling me I could easily find myself on holiday with an invalid credit card. I'm not one to beleive statements such as " Oh that will not happen to you Mr xxx." I've seen people arguing with hotel managers before and It's not pleasent being caught abroad without sufficient funds. Is it legal for Barclaycard to change the agreed cre
  9. hi guys I think without publishing pages of records Slobrob pretty much provided a synopsis in his last thread. Your diagnosis, which has been suspected for years, could only be proven after fibre was installed, Until then aluminium and copper cable could have been the cause (Yes aluminium!!) Now It's almost certain to be the short distance between the premisis and cab. BT keep saying the problem could be with my equipment. Engineers on site were necessary to counter this. I've had nine modems, a bag full of filters, cables and two ISP's that say there's no fault on my side so it's time th
  10. Thanks for the links. quite interesting but not quite where I want to go. This problem has a history.. Compensation of a few hundred pounds is peanuts. Technical support engineers have cost that much to have on standby when BT didn't turn up! (This is necessary because BT keep saying the line is within spec N.F.F.) I needs a permenant fix so that "Do Not Touch" is painted in red on the local BT frame when this is all resolved. The name of someone who's successfully sued and received significant compensation perhaps. This is the area I'm looking for help.
  11. Ok; I've had enough. How do I sue BT? Fibre optics were installed and this was supposed to cure the problems I've been having for the past eight years. It's been installed since November last year. First installed and tested @ the full 40 mb a few months later it drops to less than 20. sometimes less than 2 mb. Today I can hear noise on the line the same as I did eight years ago. This is definatly a BT issue. All my hardware is disconnected. The latest fault was reported last Friday. After many calls a BT engineer was arranged for Wednesday. (BT didn't show) then Thursday (BT didn't show
  12. I've an open thread about PCI compliance and just had a thought regarding the recent Sony Playstation server hack. Sony must have some pretty high security standards; much higher than the average company would usually install and yet personal credit card information was hacked. How on earth is a small to medium company supposed to stand up to the new rules credit card companies are imposing if Sony can get hacked? £50,000 fine is nothing to Sony but that will put most small companies out of business... Or is that the idea?
  13. The security Industry is using PCI to mean Payment Card Industry. First proposed around 2002 it came into force this year. Barclays insist anyone handeling customer credit card information must follow the new rules laid down or potentially be held liable for loss in the event thier computers are hacked. Basically you must now register your company security details with Barclays chosen American security company and subject your PC or network to regular external checks. Effectively slic123, its a means of the bank cutting the cost of Fraud by blaming the customers security. "Reasonable car
  14. We're all getting spam about PCI compliance and banking policy. Is it legal? Reading between the lines it seems the banks have been "shaking hands" for proffit again. Internet security is abysmal, but banks wish to sell Internet banking because it's a high profit margin, even with level of fraud. 10 years down the line bankers still can't stop Internet fraud and can't be bothered to invest in better security so now they are insisting blame fall on the client if thier network is targetted and hacked. The last spam received from this American PCI company contained the email addresses of ar
  15. Ivanbb

    Not just #MBNA

    I just made a credit card purchase from PLAY.COM without the need to do anything except click. This seems a bit odd. Shouldn't I have to enter the three digit number every time for security? Are PLAY allowed to store this number? I didn't get redirected to the MBNA security website either. Anyone else found this?
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