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About pussycat10

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  1. Also had massive problems with a bed from Very that only lasted a few months. My case is already at the pre court stage. Very don't seem to recognise the Consumer Rights Act and just fob people off. Just had a conversation this morning with them to try and avert a small claim and the adviser repeatedly advised me I had to refer the matter to the financial Ombudsman. Im at a loss as to what a faulty bed has to do with the financial ombudsman if the item has already been paid for. Am going to be starting a claim today with them. Good luck with resolving your issue with them and as Bankfoddder sa
  2. a quick update. The company responded on the 21st day and the letter arrived several days outside the 21 day deadline. They have essentially now asked me to prove they are processing my data and are stating the matter does not fall within DPA 1998 and have ejected the s.10 notice. In addition I made a schoolboy error with the date on the letter and put 2015 not 2016 which again they are stating the notice is a year out of date. The letter was delivered by hand, personally to the director, on the correct date on the letter but the wrong year. Any advice
  3. Yes, it's a local authority, more akin to a Parish Council or national park rather than a council if that makes sense.
  4. I received a Penalty Notice from a small local authority, not a council however still a government based authority. I'm reluctant to name them at this stage. The ticket states a penalty payment of £50 is now due reduced to £20 if paid within 5 days. I have chosen to pay the £20 at this stage and fight the charge after without the risk of it being increased. Probably not what most of you would recommend but its not the money for me, its the principle. The ticket has not been filled in correctly. It just states the date, time, vehicle etc. The ticket has a tick box for a choice of sever
  5. Its a small local business, they have collated my personal data on a list that has subsequently been passed to several of their customers. I have no dealings with the said business in a commercial way other than one of the directors seems to have some vendetta against me. The personal data on the list is quite damaging to my local reputation hence my wanting them to cease processing my data.
  6. After some advice and any feedback from anybody who has needed to seek a court order to have their data ceased being processed. I have issued a S. 10 notice that was delivered by hand to the director of a small company, they have so far attempted to involve a third party to put pressure on me to back off but have failed to abide by the notice. I have also sent a Subject access request which I am expecting them to ignore as well. Being a small company this could just be down to not knowing what to do etc however I am now in the position of having to decide
  7. Have you made any progress with GE ? Am curious as to the 12 year rule as well, I had assumed it was 6 years from when you discovered the incident or fraud.
  8. Have just stumbled across the secret commissions saga, I had several mortgages with City Mortgage / I group and GE Money. Has anybody had any success recently with this ?
  9. Thanks for the advice. I'm still calming down from the rage of seeing what they had done. In the bigger picture, the concern is that they're systems seem to be able to show the password to anybody who had access. I had, foolishly, assumed that when asked for say the 3rd and 7th letter of the password that would be all the call centre operator would be able to see. It would seem they have access to the whole password. Potentially should somebody use the same password for various accounts this could be catastrophic in the wrong hands.
  10. I wasn't sure which forum to post this in however decided on the CRA forum as I would imagine those on here would have the best knowledge of Data Protection. The long story cut short is that a very large UK business has disclosed my password for my account with them to various other bodies including several solicitors acting for them and have also submitted this information to the HM courts as a part of their "evidence" to defend my claim. The account is still very much active and had I not gone through their bundle with a fine tooth comb I would not have spotted the brea
  11. I should also add, they have a habit of saying they have sent letters when they have not. Its all computer generated so it may be possible that the DN was never printed let alone sent.
  12. OUSBA seem to be in a right mess since changing their systems earlier this year. I received an DN months ago, tried to call them to make an arrangment for several months to catch up yet each time I called I was told there was nobody available from "credit managment" to speak to me. I called daily, sometimes twice a day leaving messages but calls were not returned. In the end I finaly spoke to somebody in credit managment who assured me a default would not be applied and accepted the 2 month arrangment. Low and behold they applied the default regardless and wrecked my credit history. Ous
  13. Yes, received the default notice, spent about a week trying to speak to somebody to make an arrangement or failling that pay off the arrears and not pay something else ! Each time I called I was told credit management were busy and would return my call, this never happened until the last day that the default had to be rectified on the notice. On that day I finally spoke to credit management who accepted and confirmed in writing a short term arrangement was ok. My understanding was if an arrangement was made the default would not be registered. I should also po
  14. I have an account with the Open University and recently had short term financial problems which I knew were going to just be for a couple of months. I ended up getting a default notice having already said I couldn't pay the full amount for a couple of months. On receiving the notice I called them and nobody could answer the questions, I was just told somebody would call me back. I knew I had to have this paid or an arrangement in place prior to the date on the notice so continued to call to resolve but each time their credit management department was too busy to accept cal
  15. Very much the same as my issue. Where you on the electoral register at that time with the correct address including flat number ?
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