Hi, We've just returned a lease vehicle, and in addition to the excess mileage charge, which we were expecting, we have also been hit with a £505 (excl VAT) charge for damage which was totally unexpected. Not only that, the lease company have sent through photos of the alleged damage which are blurry, unclear and/or just show reflections of the workshop.. I've emailed them back to ask for more specific damage descriptions and clearer photos, and also where these fall outside of the fair wear and tear descriptions, because as far as we are concerned, the majority of things they have highlighted either don't exist, or were within the wear and tear allowance. In addition, the vehicle collection sheet shows absolutely no damage whatsoever to any part of the car. I am wondering what our rights are - if it's their word against ours, would we need to do to resolve this? I am absolutely unprepared to pay the full amount they claim we owe. IN addition, we also leave the country next week, for at least 1.5 years, so what do we do to reoslve this then? Help!!!!