Cant make the Swift Sterling payment on time ??? in PayDay loans and Short Term loans - General Posted February 16, 2012 Hi Could I just check that the bank account details are still correct? My daughter rather stupidly took out a loan with these people before Christmas and then lost her job! They are a nightmare to deal with. I'm just off the phone with them and they are really abusive. Plus he also proceeded to tell me all about my daughters loan even though I'm not the account holder and refused to confirm the security details! He told me that they do not accept repayment plans and the loan would continue to roll over with additional costs til it could be cleared in one go. I accept that she owes the money and will make every effort to repay but this guy I spoke to was horrible saying "She's lost her job, well boohoo she still has to repay" and "We will ruin her credit report forever". I've fired a complaint off to both them and OFT. He said the call was being recorded at the beginning, I bloody hope so.