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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

canihelp

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  1. canihelp
    yep, address and contact details ate B&Q plc Portswood House 1 Hampshire Corporate Park Chandlers Ford Eastleigh Hampshire SO53 3YX Tel: 023 8025 6256 Fax: 023 8025 7480
  2. canihelp
    Hi, is the situation resolved? If not you can write to B&Q Head Office and address it to Customer Relations Manager including the conversations you have had and who with - include names. also CC the Store Manager into the letter ps i'm ex B&Q Staff

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