thanks again johnnymitch, ive taken off the PDF but wanst sure what details i need to show and what not too. i thought i had got rid of all the detail but obviously not i'll be putting the letters together in the next couple of days and will share them once done. Everyone is invited to give me their opinion! whether its good and bad i dont mind, just keep 'em comin' regards Umar

johnnymitch, you are a legend sir! thanks very much for your help with this. this is the entire pack (10 pages) i got when i asked for my agreement. let me know what you think. would it be advisable to send a SAR to HSBC now that i have the agreement? or would having this be enough? Plans for the weekend it to send off a SAR letter to HFC, i'll have a search for the correct address on here. also i'll open another back account over the weekend before i do anything else. as you say just to be on the safe side. i hear what you are saying about this being a short term loan, and as you've pointed out i should have got some sort of review, but i never have. if that was the case i wouldnt still be on an ML. again, thanks for your help and i'll keep everyone updated. Umar (GTVV6)

Hello all, hope everyone is well Its been an eventful few weeks which hasn’t given me the browser time I normally have! In a nut shell, I’ve got a new job (YAY!) with a small pay increase and have been working my butt off trying to impress, consequently I’ve not had the energy to come online much. Anyway, something a bit more interesting than my general fatigue is that after speaking to HSBC on 3 occasions I’ve managed to get hold of a copy of my Managed loan agreement. What I’d like to achieve is the same as most people on here, I want to calculate and demand back any charges I can from the following: HSBC – Managed Loan (ML) Started in early 2006, a few years left to run) HFC/Benificial Finance – Personal loan x 2 - one has finished, the other has 1.7 years left A very brief history as to how I got myself into this position. The family had got into a bit of trouble when my father got ill and I had to take some action to keep us all afloat. I took a loan from HSBC and HFC which I was happily and easily paying off, it wasn’t a big problem. My father got better and 4 years later life was back to normal. Then in 2006 I got made redundant and it took me 5 months to find work again. I had temped for nearly all 3.5 months but at a fraction of the income. A few missed payments later I was being faced with a managed loan from HSBC which, in order to reduce my monthly payment I took. That’s where it all started. Now, from the moment I started work again to this day I’ve never had a problem paying the monthly balance for these. I one point had 3 loans I was paying back and I haven’t missed a payment since I started working again in mid 2006. As I said I’ve now got a copy of my contract from HSBC regarding the ML, I would assume I would also need the same from my HFC accounts too? I’ve probably missed it but is there a step by step process involved? Im not worried about getting another bank account (even after nearly 20 years of loyalty) but I don’t know what one to go for. Doing a search just confuses me even more, I just don’t know why. Did anybody else feel a bit overwhelmed by the task ahead of them? I’ve been reading various posts and I should have a clear idea of what I need to do but it’s just not clicking. What methods have people used to keep track of what they have done and how do you know what to do next? I’m so confused I can’t think, I never used to be so stupid, but having to worry about this most days has turned my brain to mush. Help? :cry:

wow, im truley inspired! well done

Hi, apologies for the late response has been a bit manic at work, thanks for the replies, i'll take on board what you say. regards GTVV6

Hello everyone, I’m the new guy here and just thought I would say hello to you all. I’ve been reading the forums on and off for a few weeks now because, as you can probably guess, I’ve got myself into a situation, nothing life threatening or anything like that, just something that I could do without in my life. I thought that there would be a couple of people on here that could guide me on the right path to what I want to achieve as some of the things I have read are a little confusing to me (easily done!) Not sure if this is the correct section to ask for help or not but I’ll have a read of the posting rules first, but just as a guide this is what I want to get advice about; 1. HSBC managed Loans. I have had one for a couple of years but the installments I’ve made have hardly made a dent on the remaining amount. I have some general questions about that and how I go about transferring the loan, or getting rid of it completely and if I can claim anything back. 2. And lastly, just general tips on looking after money and saving it, as I’ve always been rubbish with it. I earn an OK wage but I don’t always see it through to the next month, I jst don’t understand why as I don’t have a lavish lifestyle at all! Anyway, I really hope I will enjoy it here and I hope I can help people too. I work in the video conferencing industry should anyone need any info on that and im a car nut too if you have trouble sleeping I can start talking about cars and that will send you to sleep!!:D Anyway, I look forward o chatting with you all Regards GTVV6