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Sunny13579

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  1. Thanks Sailor Sam for your thoughts. The train station was Canterbury West (South Eastern Railway). As a consequence of what you said, I just gave South Eastern Railway a call. I explained that there were no witnesses (as it was at about 6am and the ticket sales staff hadnt started work). I explained what happened and I asked about the CCTV footage. My complaint is 'going to head office' with a request for the footage and I will hear from them in 5 - 10 days. I just hope that they dont decide to delete the footage! Otherwise I definately have no come back if I need it.
  2. Hi, I used the trains yesterday for a business trip and was unlucky enough to slip and fall and subsequently injure my left wrist and bruise my left knee. I believe this was caused by a slippy drain cover in front of the platform door way, although not entirely 100% about this as I was so embarrassed when it happened (because my supervisor was close by) that I quickly got up and brushed myself down and pretended it didn’t happen, because luckily he didn’t see the embarrassing incident. But I knew I had injured my wrist which I believe took most the force. I have a doctors appointment this afternoon to identify how bad the damage to my wrist is. But I am now having trouble driving and typing but cant not show up for work. Please can someone give me advice as to where I stand with the train station as I feel this could happen to someone else. Thank you
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