Kat2507
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DX, the FSCS (financial services comp scheme) made the award to us of £1500+ cant remember the full amount, when filling out the forms it asked for a specific bank acct for it to be paid into we gave that, when the letter came thru to us, it stated the awarded amount but given their rules FSCS sent this to us today, via email after two weeks of investigation Which prompted my call direct to Welcome, where they proceeded to tell me it was for PPI liability
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They have stated that they received the termination letter regarding the car, but conveniently they cant seem to locate the policy termination letter, but logic would dictate that if we are handing the car back to them we wouldnt want to continue on with two policies that pertain to a product that we no longer have. Would i be correct in assuming they are trying to pull a fast one here, as the way im viewing it, is they have taken £1400 of our money for a policy that was proven to be missold so what is it we are paying for actually?
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