Hi, So I rented a car from SIXT. I took photos of every panel when in the car park before leaving. There were already 8 pieces of reported damage on the vehicle, so identifying anything new was tricky, hence the photos. Upon return, a "new" piece of damage was found (very small - less than 3mmx10mm surface paint scratch, looking like a bit of dirt), and indeed the panel it was on wasn't listed on the pre-hire damage form. I looked back at my photos, and, while quite blurry, they do show the damage pre-hire. So my question is, do the photos take away my liability, or am I still liable for the previous renters damage because I didn't report it at the start of the hire?

Events: I have been given an unpaid fare notice for a journey from Exeter St. Davids to London Waterloo. I originally had a ticket for the journey, via honiton and basingstoke, with an unreserved seat departing around 8pm, and costing £7.90 (+£1 booking fee) Having arrived at the station early, and noticing that my seat was unreserved and that there was an earlier train with available unreserved seats, I took that instead. (departing around 4pm, same day) I was given an unpaid fare notice for about £50 for the journey, since apparantly my ticket wasn't yet valid. My Claims: 1. The unpaid fare notice is filled in unclearly. Both the date and time are scribbled out as if the inspector make a mistake and wrote over again the corect date and time. 2. The notice is marked as "No ticket", when in fact I did have a ticket for the journey, just not the seat reservation for the correct train. 3. The ticket inspector has doodled some other information about my home address on the bottom of the form - is this ok? 4. The ticket inspector took my original tickets from me, and refused to allow me to even take a photograph of them. (I still have the collection receipt and online booking confirmation email from thetrainline) 5. The ticket inspector insisted I pay a fare to my original destination, even though I said I wanted to get off the train immediately to reduce the amount due, and if possible re-join the train I did have a ticket for 4 hours later. 6. The website selling the tickets said the ticket was unreserved, and therefore I could use any unreserved seat, on any permitted route, on any operator, on the date shown on the ticket. After purchase however it now says "STD ADV SINGLE", and the help screen says this is only a specific train. 7. The ticket inspector wasn't treating all customers equally. A gentleman sitting behind me, clearly an acquaintance of the inspector, didn't have a ticket and she simply said he should get one for next time. "In case it's someone else on here next week" 8. The IRCAS website listed doesn't allow appeals to be filed online. I have tried twice, both while on the train and as soon as I got home. The website shows a generic error message after entering my postcode and "Q" number. 9. The due amount is unreasonable. The original fare cost £7.90, and for the offence of travelling the exact same route the same day (still the same off peak rate), the unpaid fare notice is made out for £48.50, making the total amount I have paid 7x the original ticket price, and I didn't even miss that train - I was early! 10. The amount is, for me, unaffordable. As an unemployed student living off a low income student grant in shared London accommodation, this amount represents 2.5 weeks of food money (and I can provide food receipts to show this), and requiring me to pay it could make me homeless or damage my health. The question Are any of the above claims likley to be worth including in my appeal, and would you guys suggest including just one, or including a long list of claims and asking for them all to be considered? Thanks in advance...