hey, I have been in a similar situation to you and all I can say is be proactive and try to find a tenant using contacts, gumtree, etc - try and contact the university in the city you were going to be studying in as they might know someone who needs accommodation/can advertise the room! My experience is that you can't rely on student landlords/student letting agencies to advertise your room (when I was trying to get out of a really noisy flat where I couldn't sleep at night in my final year, it was so bad, my letting agency were really slow to even put my room up on their website/in their window) - so you need to do everything you can to try and find someone. But don't worry - i know how you're feeling but even if they don't find someone before next week, you won't be expected to pay all of the money. When I found someone for my room, it meant I had to pay a months rent when I wasn't living there which was very annoying but then they changed over the tenancy and I was rid of the horrible room! At the end of the day, you have to see if from their perspective - they don't care who is in the room as long as they are getting their money so try your best to advertise it on student accommodation websites and on gumtree - students that go through clearing will not have their accommodation sorted yet so there are probably lots of people looking for accommodation! good luck!

hey guys, I totally agree with everyone that the customer service at Richer Sounds is excellent, and compared to other retailers, one of the best. Always very friendly and approachable, it's just a shame about the problem I've had and how they failed to satisfy me and I was left feeling under-valued as a customer. An update for those interested .. I sent an email directly to richer sounds' customer services and received a prompt reply followed by a phone call the next day. A very nice man called Tom rang me to hear what had happened and said that he could arrange for my old TV to be picked up and have the same model sent out to me (to avoid me going back in the store which is what I didn't want to do!) and then he could give me a refund of the money I paid when I upgraded between the first and second model. Or, he said he could be able to do a deal if I wanted another model. I explained I needed to think about it as I didn't want to rush into buying another faulty TV but probably won't be getting a Samsung in a hurry again! I'm really satisfied with how they are dealing with my issue but just wish it could have been this easy first time around..anyone have any recommendations for an LCD TV around 20"??

I'm really desperate from some advice and/or feedback from people who have experienced a similar problem that I have been encountering.. It all started about a year ago when I brought a Samsung SM2032MW 20" LCD TV from Richer Sounds. It cost £119 which I thought was well worth the money, as the picture and exterior looked really good quality. I took it home and didn't actually unpack it properly from the box until about a couple of months later when I moved back to University. Almost immediately I noticed that there was something wrong with the television .. I would be switching channels or changing the volume, when all of a sudden, my remote would become unresponsive. When this happened for the first time, I thought it was the batteries and attempted to change the channel/volume from the side of the tv screen using the buttons, but these were not responding either. What was even more annoying was that I could not even switch my television off by the main screen button as this was no responding either..so whenever this fault occurred (and it was very intermittent, normally a couple of times every hour), I had to switch it off at the plug and start over. I rang richer sounds and asked them what could be done, as I had purchased a 3 year warranty in the store. They told me that it would have to be sent for repair and this could take up to 5 weeks. They told me I would have to take the tv to my local richer sounds store in bristol (where i was at uni) - but this ages away and i had no car so decided to put up with the fault until I returned to Plymouth where I have a car. When I went in store they told me that the fault I described was very unusual and that it could take up to 5 weeks and if they can't fix it, they will give me a new one. They explained that they could deliver it to my address in Bristol so I thought it was all going well..until after weeks and weeks of waiting and the delivery company sending it to the wrong address and losing it, it turned up without the remote, with marks all over it and one of the buttons on the side pushed it (like stuck)?! - even worse was, it hadn't even been fixed and there was no proof that it had even been looked at!!! I was so annoyed as without a remote, I couldn't even tune my tv easily - it took me over an hour to work out how to do it. I rang them telling them how furious I was that it was not even fixed and had returned to me in even a worse condition..they apologised and then said when I came back to Plymouth they could offer me a refund or an exchange. I was fuming at this point, I felt like they owed me more than just a refund or exchange after weeks without a television and their errors. I went back with faulty tv and asked them if there was nothing more they could offer me (i asked for a new model with freeview built in for what I originally paid as compensation) - but they said no, and made me pay the extra. So i chose a Samsung T220HD 22" LCD TV with freeview built. However, it was not long until I discovered that there was exactly the same problem with the new television!!!! I am just really annoyed and have no idea what to do - I'm sure it's a problem with the sensor but I'm not sure why it would be unresponsive on the actual TV set? (any ideas??) - I love the television and i'm picky so don't want to choose another make.but why can't they just fix it?!?!?! i am so annoyed and feel almost embarrassed to go in there because they joked how I was in there all the time before complaining! has anyone else had experience of this fault (remote and screen not responding but programme still playing)? or has anyone advice on what I am entitled to (someone told me if it was less than a year old they have to replace it there and then not send it for repair)..? samsung really need to sort they lcd tvs out or maybe i am just really unlucky getting 2 tvs with the same fault twice in a row!! Sorry if this post has been super long and a bit of a rant but i feel so confused and annoyed! If any one can help/offer me advice I would be so, so grateful!