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locutus1974

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  1. Please warn anyone that you know who books hotels and apartments via the internet. After reading on tripadvisor about the problems people are having with roomsnet.com i decided to check that my hotel booking was ok, having used them many times in the past thought all should be fine. The hotel has just replied to my email and told me that the booking was cancelled yesterday 28th august so now i have no hotel booked. I have contacted my credit card company and have been told that i can claim the money back (and i flamin well am) if i hadn't checked with my hotel we would have turned up with nowhere to stop. (all i can say is i wish i had looked at trip advisor earlier) So be warned if you have anything booked with roomsnet contact your hotel or apartment and check with them if your booking is confirmed and paid for with them (rather than just assuming they will accept the voucher you have from roomsnet) before you try and check with roomsnet.com as they are not answering phones and you get no reply from emails or online adviser on the website
  2. I hope that you may be able to help me. I have a flight booked with jet2.com for this coming friday and i have recieved an email today (after the customer service office closed). We were due to fly at 15.20 due to land at 19.20 and are now flying at 18.55 due to land at 22.50. As it is an somewhere i travel to a lot and do not drive i use public transport to get to and from the airports at both ends but now there is no transport runnung at the time of night that i land (the same is true of the return flight i am landing in the uk at 1am and the next train is not for 2 hours,if the flight is on time and it not it is 3.5 hours) because they have altered the flight and only given me 7 days notice where do i stand on making a claim for compensation? Is this classed as denied boarding or delayed flight. I am going to have to book another day off work because of the late arrival home. I would not have booked the flight times that i now have to start with so a you can imagine i am more than a little annoyed at the moment.
  3. I hope that you may be able to help me. I have a flight booked with jet2.com for this coming friday and i have recieved an email today (after the customer service office closed). We were due to fly at 15.20 due to land at 19.20 and are now flying at 18.55 due to land at 22.50. As it is an somewhere i travel to a lot and do not drive i use public transport to get to and from the airports at both ends but now there is no transport runnung at the time of night that i land (the same is true of the return flight i am landing in the uk at 1am and the next train is not for 2 hours,if the flight is on time and it not it is 3.5 hours) because they have altered the flight and only given me 7 days notice where do i stand on making a claim for compensation? Is this classed as denied boarding or delayed flight. I am going to have to book another day off work because of the late arrival home. I would not have booked the flight times that i now have to start with so a you can imagine i am more than a little annoyed at the moment.
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