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blinky123

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  1. I bought a top from warehouse last week. It stayed in the bag a couple of days and when I got it out it was creased so I decided to iron it. A few days before I was hemming a trouser leg using that sticky hemming tape stuff and a tiny piece of tape must have got on the iron because as I put it on the top (it was on the correct heat setting) it ripped a hole in the top. I still have the receipt - can I return it?
  2. Yeah thought so. I'm gonna fight it though, I don't think it's fair so nothing to lose really as I've already probably lost the money and maybe they will stop putting that clause in their agreements if I go all the way with it. I can't see how they can call it an administration fee when it doesn't cost them that much to administrate the change, they're not even doing anything it's all me and the energy suppliers! Seems like a sneaky way to extort money out of people because that's not the sort of thing you would expect to find on a tenancy agreement, people probably get stung by this all the time.
  3. If it does have a clause in the tenancy agreement to this effect does this mean they have me over a barrel? Just because a clause is in there doesn't make it just and lawful? they wrote the agreement themselves after all so they can put whatever they like in there. I will check tonight but have a sinking feeling it's probably in there
  4. Thank you for your replies, I will have a look around for that post you mention. How do I go about starting the proceedings for this? Should I wait until they give me my deposit back and just see if they follow through with what they have threatened?
  5. Hi, Another question for anyone who can help! I asked my landlord (they are a property company) if I could change energy suppliers over the phone last year, they advised me I could as long as I provide them with the new reference number which I did. I've just moved out and on the check out form I see they have said if I've changed without written confirmation from them that it will be £100 admin fee. I'm guessing they would take from my deposit? I'm not happy about this, they told me I could but I have nothing to prove this, anyway it's my money paying for the supply surely I have the right to change to whoever I want as long as I provide them with the information which I did. In any case, how can they justify £100 admin fee, what is the cost to them that I have changed? Can I fight this in anyway? Seems completely unfair to me Many thanks Jess
  6. It's a first floor flat. I've just spoke to shelter and they have pointed me in the direction of the landlord and tenant act 1985 that says he is responsible for keeping the exterior of the building in repair which would include doors and windows. I'm hoping if I ask nicely and don't go in too aggressively he will consider my request? After that it's environmental health apparently which he may not respond well to!
  7. Thank you for those links! Very helpful No it's not a fire door per say but I found something in those links that says any door to the outside needs to be fit for purpose but it was more like a general piece of advice rather than legislation for landlords so not great! I rang up a window company they said they may be able to fix it for around £250 but they won't know for sure if they'll be able to fix until they've taken in apart! It's one of those fiddly turn and slide doors that you pull backwards and slide, the hinges are probably shot but they won't know until they take the door off. Could be the case that they take it apart, realise they can't fix it then have to put it back at a cost of the labour or put a new door on at extra expense!
  8. I rent a flat and the door to the balcony has never been in operation, I am concerned that it is a fire hazard and I would like an extra exit from the property in case the stair well is out of action for some reason. I have never bothered to ask the landlord about fixing it until now as I was sure he would refuse. Is there any legislation regarding safety regulations in rented property that may help to back me up when I do ask him? I am hoping he will be reasonable and see the fire risk but if he doesn't I would like to have some information to fight my case with. (My flat is in such a position that on the left hand side of the house all the windows open up to a steep drop as it's a first floor flat, but on the right hand side where the balcony is there is a bank and a wall that runs directly under the balcony that you can hop down onto safely in the event of a fire). Many thanks in advance! Blinky
  9. So how do I contest? Do I just go there and tell them I bloody well sent them a letter and that's the end of it? It seems like such a ridiculous thing to go to court over, the new owner sent off for a new log book so it's not like the car disappeared into thin air. Not like not declaring sorn or anything which I can understand? I will probably be entitled to legal aid, do I get to see a solicitor before the hearing who can tell me what I need to do to plead not guilty? And if I plead not guilty and they still find me guilty does that make the fine worse? Many thanks for advice so far!
  10. I had a chat with her today and they said because I am a good tenant they will agree to 795 so I think point proven at least I feel it's a more fair increase. Thank you for your help I'm pretty sure I'll have the same issue next year
  11. I moved into the property a year ago and have signed 2 six month AST agreements so far. To be honest yes thing are really tight at the moment and I'm concerned if they serve me with another increase like this next year they will price me out of the property and I will have to move elsewhere. I love it here and do not want to do that. My salary and housing benefit aren't increasing anywhere near 4% this year. It just seems like a lot to me it's like £370 extra a year. Other properties are going for 795 which I think is fair. If I moved out this is what they would advertise property for. It's the principal of it really as well for those reasons above. They are good landlords and I'm a good tenant so I don't want things to get nasty i just want to have it looked at fairly. Can I just ring them and ask honestly if they would be able to look at negotiating?
  12. Hi, I currently pay £775 a month in rent to my landlord, they are a property company and own lots of houses. My tenancy is due to end the 24th January. I completely forgot and first call I get about it is today from one of the admin girls at my landlords office. She says to me they need to increase the rent by 4% to £806 a month. This seems like a massive increase to me, I understand and will accept an inflationary increase but I just want to understand my rights as a tenant and wether I just ave to grin and bear it or if I can negotiate. I've had a look on right move and in my area 2 bed properties similar to mine are going for £795 a month. I'd be happy to pay this. How can I negotiate this with the landlord? I've returfed the lawn as well out of my own pocket, surely this could be taken into account? Also I think I read somewhere they have to give me a months notice in writing before increasing the rent, this hasn't happened as they want to get me to sign paperwork this wednesday? Many thanks in advance Blinky
  13. Hi, Hoping someone could give me some advice! I sold my old car back in May/June 2013 time but I realised when the guy came to collect it that I'd lost the log book. He said that's OK he'd apply for a new one and that I should write to DVLA which I did. Now were in January 2014 and I get a court summons on my doorstep today saying I have to appear in court due to not notifying them of a change of keeper! I wrote to them! And apparently they have written to me to negotiate an out of court settlement which I have never received. They were writing to my previous address but I know the tenant who lives there now and he forwards me every piece of mail that gets sent there. I find it hard to believe they sent these previous letters. In any case is the onus on me to prove to the court I sent DVLA notification in writing? In the same breath if they're telling me that is the case then surely the same can be said of them sending me these other letters, is the ouns not on them also to make sure I received them? My word against theirs surely? Has anyone got any advice? The summons looks pretty scary but to be honest I'm actually quite angry, I feel like going to court and having a bit of a rant! Over something so paltry they're gonna fine me up to £1000 or send me to prison? lol. Also on a separate note, Im due to work the day they have summoned me, how should I approach this with my employer? Many thanks in advance! blinky
  14. Hi mariefab, Thank you for your reply. I was under the understanding that our salary is an annual one which includes working one bank holiday a year, so I don't think we actually get paid a full day when working any less if that makes sense because the one instance of 9-5pm is included in our annual salary? I hope I am understanding that right as it might be wrong. All employees are contracted to work one bank holiday so in my understanding it should be factored into all our annual salaries whether they are pro rata'd or not? Hope that makes sense. On the other issue I will check my employee handbook and get back to this thread on Monday. Many thanks
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