Im new to this site and really need some advice asap.
The situation is as follows:
Myself and my partner recently bought a car from 'the largest dealership in the uk' (used cars). We decided upon a BMW 3 series at a price of £8,500. We put down £1500 as a deposit and financed the rest.
I was initially declined by a bank for the finance. The company then approached Santander....it took a day or so, however was then approved. We were called to say that finance had been agreed and that we needed to collect the car (60 miles away). So we caught a train to collect the car 3 days later. I signed the necessary credit agreement, checked the figures etc....all looked fine. I then signed the logbook, took the keys, paid the £1500 deposit and was on my way.
The logbook is now in my posession and I am currently in France enjoying a family holiday. I have been constantly called by a number which turned out to be the dealership (2 weeks on). They are now saying that they made a mistake with the finance and that apparantly it was subject to me paying off my other car finance on another vehicle (with the same finance company). However, the dealer didnt pick up on this and neither did I. Apparently it was in the small SMALL print. (clever!). So....the situation is this, the lender has since declined the finance, I have not yet made a payment, I have the car, I am in france and the car is fully in my name and not subject to a finance agreement.
The dealership have asked me to go back in there and that they have sorted out further (cheaper) finance with another company and that they have saved me lots of money etc. But what are my rights as a consumer? Do I have to do this? Is the car now mine?? Do they have a leg to stand on? They have also further credit searched me without my approval.
How can I proceed with this and what are my rights? Any help is much appreciated.