top group,wonder how many of the bh employee,s read any of this,im at the stage now of getting txt messages of them now,to which i reply any correspondence shall be in writing,to which they did not respond..lefty u have been a great help and id like to thank you and everyone else who has pointed people in the right direction on this group..may you all have a great christmas,and to those worrying about brighthouse...dont they are not worth the worry..high street cowboys,and if you stand your ground,they do back off..merry christmas to you all,and thanks once again:)

very well put and did make me laugh cheers pal

just this minute ive had a phone call yet again from the great house of horrors,full of attitude,saying there collectors are bailiffs,lmao...i told them so wheres the county court documents then,she stuttered,he,s working for us at the moment..she also tried the "bully boy" routine saying right we will pick up the goods untill you can afford to pay for the account,i replied well you,ll have a long wait as you do need a court order to do so..she said no we dont,well lets see shall we,may the games commence.im well into a 3rd of my agreement and have offered to make lower payments untill im in full time work but thats not good enough..its my fault iv been made redundant,ha..and also ive had some stupid brute nearly knocking my door off the hinges "the bailiff" and he,s due again anytime,ive sent the letters reordered delivery asking them not to make contact with me,unless i make the appointment,and i dont wish to,ive also just asked her for nobody from brighthouse to ring my number again,which i got the reply there only doing there jobs,to what i said NOT VERY WELL.......high street gangsters eh? can these people take the goods as i have been paying for well over half the agreement..ps she tried twisting my words,saying right so you dont want to pay,to which i replied no i cant afford to pay !!!

That,s what i intend doing,cant believe there not happy to just wait 2 weeks,until i get my first pay as i am starting a new job,the manager was saying im not at all happy??? wtf like i am,and i cant understand these people who dont realise getting a job in the current climate is actually an achievement in itself,if they want to go down that route then so be it,as i am not scared,and i have told them im more then a 3rd into my agreement,which i got a prompt reply not on the laptop,(which was lost and they know that) ,the next thing i hear is my boss will not think im doing my job properly,if you dont pay this week,expecting me to give over my rent money..which is a no no,cheers 4 your reply

they have rung once again,this time threatening to send there collectors around.was very abrupt with me even though i tried making a payment arrangement,so i will be passing them a note,which you have put on my page,as im not into bullys in any way shape or form,wish me luck guys as its gonna be an eventful weekend ,if anyone has any more advise please leave it on here for me.thanks

well had another phone call from store manager today,told them ,still aint got no money,he says hes ronging me back towards end of next week,ive made my mind up,if they want goods back,they can take me to court,and ill make a payment offer of what i can afford as i can not make the payments they are asking me to make,and i am 2 years into this stupid agreement,ill keep you posted guys..if anyone has any suggestions please let me know,cheers everyone.

cheers dx,its hard when there pulling the strings tho innit,anyway thanks again,ill keep you all informed,glad i found this site

Thanks clemma, i paid them £40 odd today as i didnt read this untill now,but that will now be there final payment from me as i am now,broke..i asked them why does,nt there insurance cover redundancy,loss etc and more to the point what does it cover,and their answer was ,break down,and accidental damage,and theft aslong as they can say in there eyes that the theft is not your own fault,so as for laptop being left on train,thats my own fault and all they can do is knock the price of the insurance of saving me £3 per week,and i still have to pay the rest,so im not much better of,my advise to anyone who wants something is save up for it and not go through the stress of all this,at the end of day the very worst they can do is take the tv and cooker..if they do that,well ill be able to save up and buy one and save quite a few quid,ill keep you informed,as i think ill be hearing somewhat more this coming week,once again,i thank you all for your help,you dont realise how much better you make people feel with your advice and i appreciate you all...

hi ive been in similar situation and ive just this minute got of the phone to brighthouse,who have offered to give me 2weeks grace,which trust me i was not expecting,they say they will bridge my account for me in 2weeks and have took off the insurance to help lower the payments which is a great help,i hope you get somewhere with them,but i think not answering there calls will just make them ring more,thats prob why there apr is so high,with all the calls the make ,try not get stressed over them as there as important as the window cleaner is knocking at the door,i know this is easier said then done but its just not worth the stress,good luck to you with bh.

not got house insurance unfortunately,but have been making them daft insurance payments to b,house,but that clearly means nothing when it comes to brighthouse as they seem to make up the rules as they go on...but what i aint got they cant take,just worried about my tv as iv been paying for that for 16 months,and there,s no way im letting them in to remove it,im just in the situation where i dont know what to say to them tomorrow other then im in financial difficulties,but all they will say to that is we will be coming to collect goods blah blah blah..what happens after they have rung you,do they turn up,trying to kick the door in,and if they do go to court do i have an option of making smaller payments or do i have to give the goods back,all help is appreciated as the clock is ticking,ps sorry dx did not realise was using someone else,s thread and thank you saint for moving it,thanks for the help guys

im in a similar situation,i got a tv and cooker in april 2008,and also a laptop which has unfortunately has been stolen out of my car :-xi have just been made redundant,meaning its either brighthouse or my gas and electric,food etc,i have been led to believe that if you have paid a 3rd of then there,s not alot they can do, i can not afford the payments of 70pounds per fortnight and i am now at my wits end,with worry as the payment is now due on Saturday and i know i can not afford it,can they get court bailiffs?? and how can they retrieve a laptop which has been stolen,and also the other items which i have been paying for 16 months,any advise i would be extremely grateful for...(pref before saturday ha) with thanks..a very worried cmf