Thanks for your replies. It was worth checking first before diving in. I guess on this occassion I will have to take it on the chin. Thanks guys.

Hello everyone. I will keep the details as brief as I can. I bought a van for the start of my business in March. It was defective and I had to reject it, to do this I had to use the services of a solicitor. I did not get the replacement vehicle until July. I asked for a courtesy car and they would not provide one, I could not afford a hire van as all my cash was tied up in the rejected vehicle. As a result I lost three months earnings and missed the time critical phase of March for the start up of my business as a Garden Services business. How do I go about starting a small claims process? From my limited experience I understand that I have to explore other options first, but I am a bit lost as to what this means. Many thanks for your help.