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chadam

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  1. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. Which court do i apply to for halifax visa as money claim don't do outside england and wales and the only address i have for halifax credit crad is in FIFE. Can anyone help me???
  3. Hello I am taking Halifax Visa to court but the address that i have got is in fife and money claim do not deal with claims outside England does anyone have an alternative address?
  4. Well after 3 months and some persitance i have finally had my money refunded along with my court costs of £110. I recieved £2262 plus my court costs and didn't even have to go to court i simply had to submit my intial claim and within a week i got my money. What an excellent result. I now recommend and advise all my friends. Keep going and be persistant and on the ball! Good Luck! Charlotte
  5. What address did you use to send off your letters?
  6. Can you please advise me of what to do after a lengthy process i have finally recieved a comprehendable response from the Halifax. Basically the letter starts by saying that: 'they have tried to contact me by phone? It states that like other organisations they incur costs for every transaction made.Regardless of the shortfall involved when direct debit's arent paid etc. They say that they clearly outline there charging policies in the terms and conditions when you apply for an account.The terms and conditions of my account state that there must be funds in my account to cover my transactions. They cannot be responsible if i have authorised payments against funds that were not available. Ultimatly it is my responsibility to manage my account. However as a gesture of good will they are prepared to refund 84.00 of charges in full and final settlement of my complaint'. Ok so what to i do? The charges that i am actually complaining about are £2352.00 and that dosn't include the interest. I have sent them letters from your template so they had clear instructions. What is my next step do i sign or take it further and if i do what do i have to do?
  7. Thanks but i don't know what the next step is?
  8. Can you please advise me of what to do after a lengthy process i have finally recieved a comprehendable response from the Halifax. Basically the letter starts by saying that: 'they have tried to contact me by phone? It states that like other organisations they incur costs for every transaction made.Regardless of the shortfall involved when direct debit's arent paid etc. They say that they clearly outline there charging policies in the terms and conditions when you apply for an account.The terms and conditions of my account state that there must be funds in my account to cover my transactions. They cannot be responsible if i have authorised payments against funds that were not available. Ultimatly it is my responsibility to manage my account. However as a gesture of good will they are prepared to refund 84.00 of charges in full and final settlement of my complaint'. Ok so what to i do? The charges that i am actually complaining about are £2352.00 and that dosn't include the interest. I have sent them letters from your template so they had clear instructions. What is my next step do i sign or take it further and if i do what do i have to do? Also would be really interested in the Trevor Mc Donald Documentary.
  9. I have an account with Intelligent Finance which is associated with the Halifax who do i go through to make claims and gets statements etc. Is it the Halifax address?
  10. Does anyone know the address for the Halifax credit card dept?
  11. So i sent my intial letter asking for copies of statements which i recieved then i sent another letter stating how much the fees were and that they had 14 days to reply otherwise i would send them another letter. It has now been over a week since the 14 days finished so i am unsure now what letter i send out and what the process is from here. I would really apprechiate any help on this. Thanks
  12. Where have all the template letters gone i cannot find them anywhere and need them ASAP
  13. They have arrived but they are non understandable. They have sent me a reprint dummy? Which is basically alot of numbers and dates and i don't understand how i am expected to know what are chargers as it dates back to 1998 and they have changed in value since then. Please help me sort through this mess!
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