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lucy1981

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About lucy1981

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  1. Hi this is my first post, hope I've managed to put it in the right place, I'm just after some advice from some of you knowledgeable folks. I bought an "Icandy Cherry" pushchair at around £250 from a local retailer in February. In April the front wheels jammed sideways meaning it couldn't be used - I took it back to store and they replaced the part of pushchair that wheels attach to. On Saturday one of the front wheels fell off when I was out walking. I went to the store with pushchair, in a bit of a rage to be honest demanding a refund. The manager said that wheels falling off after
  2. Here's a copy of my letter - any comments or suggestions for improvement welcome! Dear Madam Sale of Goods Act 1979 (as amended) On 18 February 2009 I bought an Icandy Cherry pushchair and footmuff from you for £254.99 which is not of satisfactory quality. The problems are: In early April 2009 both front wheels on the pushchair became jammed sideways, rendering the product unusable. At this time you or the manufacturer replaced the part of the pushchair to which the wheels attach. On 18 July 2009 the pushchair again developed a fault
  3. Hi this is my first post, hope I've managed to put it in the right place, I'm just after some advice from some of you knowledgeable folks. I bought an "Icandy Cherry" pushchair at around £250 from a local retailer in February. In April the front wheels jammed sideways meaning it couldn't be used - I took it back to store and they replaced the part of pushchair that wheels attach to. On Saturday one of the front wheels fell off when I was out walking. I went to the store with pushchair, in a bit of a rage to be honest demanding a refund. The manager said that wheels falling off after
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