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cookie_muffin

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About cookie_muffin

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  1. I work as a manager in retail. A few weeks ago I signed for petty cash (£10) to get some stationary for my department. I totally forgot about it, and realised and repaid the money as by the time I realised we had the stationary delivered. I thought that was the end of it, however on Monday I received a letter saying: I have an investigatory meeting to "...investigate the alleged offence of your failure to produce a receipt for money given to you to purchase products on the company's behalf in accordance with company policy." That's fair enough, but what is annoying me is another m
  2. So I take it what they are saying is correct...?
  3. Thanks for your advice so far. I bought a Dyson vacuum around 8 months ago, it's totally broken now...won't turn on. I took it back for a replacement/refund, to be told they don't take them back. I was told to contact Dyson direct and they would arrange to repair it. I said I wasn't happy with that, my contract is with them, not Dyson. That is when they started saying consumer law doesn't apply. They said that "to make it easier for customers, with certain products, we will direct you to a helpline who will either repair, or if it is uneconomical to do so, will provide you with a ref
  4. Hi, Just looking for some help here...I've just tried to demand a refund at a wholesaler...to cut a long story short I started talking about SOGA etc, however, was shot down and told that "as we are a business to business wholesaler and you have signed in your agreement upon opening an account with us that you are only buying goods on behalf of the business, and not for personal use, that consumer law does not apply..." What they have said is right - they don't deal with people wanting to buy stuff for themselves, only companies buying on behalf of the business. It is in the T&C
  5. Hi, Just looking for some help here...I've just tried to demand a refund at a wholesaler...to cut a long story short I started talking about SOGA etc, however, was shot down and told that "as we are a business to business wholesaler and you have signed in your agreement upon opening an account with us that you are only buying goods on behalf of the business, and not for personal use, that consumer law does not apply..." What they have said is right - they don't deal with people wanting to buy stuff for themselves, only companies buying on behalf of the business. It is in the T&
  6. My partner recently had a very serious asthma attack which was very nearly fatal and was in intensive care for over a week. He has been signed off by a doctor who has said that he must not work until he has a detailed meeting with a respiritory consultant team - not until middle of September. We were originally told this would be within 6 weeks, however have just had the date...and it's away in September. (This happened end of May). He had just recently left his job, and was about to start a new one so there is no sick pay. We've been told we're not entitled to any help...and well, ju
  7. I just checked my bank account earlier and luckily the full amount has been credited as an "interbranch payment" via my bank. Nothing to do with Uncle Buck - they said they weren't going to refund the money...blah blah. Luckily, my bank has done something to get the money back! Thanks for your advice!
  8. Result! The money has appeared back in my account as an "interbranch payment". Thanks for your help guys!
  9. I tried that yesterday, but as Uncle Buck never showed as a direct debit on my account, I didn't cancel it with the bank...only Uncle Buck. Does that mean they are entitled to take it and i've no chance of reclaiming it?
  10. Hi Guys, I've got into a right mess with loans/payday loans...I know i've been stupid, but i've learned my lesson now! I won't touch them again. I probably owe about £2000 to the various ones, but over the last year have paid many times this amount in their extortionate interest payments! I knew I had to get out of this mess, it was getting worse each month so I cancelled my debit card, got a new one (so they couldn't take sneaky card payments) and sent letters to them all explaining I couldn't afford to repay. I offered payments of £30 a month to each of them, which I would incre
  11. Thanks for your reply guys. They have taken the payment by direct debit - I cancelled my card last month and got a new one to stop them taking money - another company tried this last month, although not so much. I had already cancelled all the direct debits/standing orders. I came back from work abuot 6pm, checked online statement and 3 direct debits had come out (all from the same company - uncle buck). I checked in the direct debit and, it had suddenly appeared as a direct debit in my direct debit section. I don't know whether they (uncle buck) had just registered it with the
  12. We are in a complete mess financially, absolutely desperate, and really need some help/advice on how to try get ourselves back on track! I work full time and earn around £1200 each month after tax. My partner currently does not work due to illness, he's just out of hospital and won't be able to start working again for at least another 6 months. His income is £0. Our total monthly income is £1200. We are not entitled to any benefits of any kind - we've tried that already. Our outgoings for the month are as follows: Rent - £750 Council Tax - £150 Gas & Electricity - £1
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