Rattle

Some towbars can interfere with the parking sensors, but the dealership should have informed you of that before the towbar was fitted. As for the knocking, it sounds like something was knocked out or not replace bolt wise when running the electric for the towbar. Contact Trading Standards as well. I found this, hope it helps. My hubby is a mechanic, although no longer at a dealership and its bad ones like them that give the good 'uns a bad name vehicle repairs and servicing (for England, Wales and Northern Ireland) When you take your car to a garage for servicing or repair, you are making a legally binding contract with the garage owner and the laws you can look to for protection are the Supply of Goods and Services Act 1982 and the Sale and Supply of Goods to Consumers Regulations 2002. These laws give you statutory rights and you are entitled to expect that the work be carried out with reasonable care and skill, within a reasonable time at a reasonable charge. If a part is replaced, the new part should be of satisfactory quality, fit for the purpose and as described. If a fault has not been repaired properly, you should allow the garage the chance to rectify it. If they fail to do so, you may be entitled to get the work done elsewhere and recover the cost from the garage. If the garage fits a part, which turns out to be faulty, and it has not been fitted very long, you may be entitled to a refund, or you could ask for the part to be replaced. If you pay for the servicing or repairs by credit card, and if the work costs more than £100, you are protected by the Consumer Credit Act 1974 which makes the credit card company equally liable. It is a criminal offence to charge for work which has not been carried out and any such complaints should be forwarded to Consumer Direct. Good Luck

You probably spoke to the Service Manager, or even the workshop controller. Im not sure about rules and regs, but since its a main dealership, talk to the General Manager/Dealer Principal. Tell them this is unacceptable, and ask for the number for the Regional Area Manager, as you want this rectified within 7 working days. Be persistant, and make as much fuss as you can. I would even go to the press. In main dealerships the buck stops with the General Manager. Also contact Nissan Direct and complain, as most main dealership operate on a bonus system for their mechanics, and bad feedback means they wont get their bonus. I used to work for a main dealership in the Scotland that had a franschise for Nissan, and the serivce side was appalling and glad Im out of it!!!

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Steak

Love will tear us apart - Joy Division

All out of Love - Air Supply

flea

Its just occurred to me as well after reading another post, that when I got the payments reduce, and I think they took out another loan to cover etc, that the rep in the local branch asked for my husbands wages, even though the loan was completely and solely in my name.

Dopey

Whats Rubbish?? ANyway will the letter that I have sent off to the head office stop them calling me at the moment, until I can see the Trading standards.

In the shape of a Heart - Jackson Browne

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You need to contact your local council and they will investigate it and work with the DVLA and police. I had to do this a couple of years back myslef for a van that was abandoned outside our house. Council took it away, but not sure what happened to the owner. You can also check the DVLA website to se if its been SORNed or not, if it hasnt then the owner can expect a hefty fine. Page Has Expired

coal

Thanks guys, when I spoke to Trading Standards today and mentioned Im on this forum, he was full of praise for it!!

They have said I had a policy that was 'partially refunded' and never had a claim against it!!! They cant send out a copy to me as it was partially refunded. This is news to me, as I was told it was cancelled by Welcome when I had some arrears, that led to the renegotiation.

Could I even claim for the PPI even if it is over a year since I renegotiated? Also spoken today to Trading Standards and the branch up here is being investigated by them for harrassment and bullying!!! the guy would give me any details, but just added Im in a long line of complaints against them that they were looking at.

The rejection came from on the guys in the local office on the phone. When i re-negotiated i dont think there is PPI on it at all, I will need to look at the agreement again. I know Im owe them money and have asked them for some leeway just now while I get my health sorted out. I just wish they would stop calling me, 3 calls this morning so far that I havent answered. 1st one was at 8.25am!!!!! Ive got to see the money advice people at trading standards next week, and they said they were going to look through all the paperwork Ive gotten from them. Ive printed off the letter about harrasement, and will get that away by recorded delivery today.

Hi all, Im new to this site today and wondered if anyone could help me. I have a small unsecured loan with WF, and 3 months after I took it out I had to make a claim in the insurance, but that was declined as I wasnt getiing Incapacity benefit, but only carer's allownace.( I hadnt filled in the correct bit, and by this time I was in arrears) I renegotiated with local branch here in Aberdeen, and was managing fine until 8 weeks ago when I had to give up my wee part-time job due to severe ill health. But even before this when I let the branch know that I had a job and wanted to change my DD date, they were calling me up at work 3-4 times a day, just after the payment was due, and I gave it to them over the fone. I wrote to them and asked them to stop calling me at work and durign office hours, as this could lead to me losing my job, whcih wouldnt do them any good!!! Anyways back to 8 weeks ago, I let them know what was happening, and I managed to make 1 months payment, but this month Im struggling even to pay the gas & electric etc. So far this month Ive had 11 calls from them, and each call racks up a £25.00 charge, even though I asked them no put all correspndance in writing. The last one being today, when I was sitting wating to see a specialist in the hospital after some bad news, and I think I swore quite badly at the lassie!!!! OOOOOPS Tehy are now asking for proof of income, ie benefits etc and 6 months bank statements from me!! I have a meeting with the money advisroy in the Tradign standard dept of the council next week, but just wondered how can I stop them calling me all the time. The stress is making my illness worse.

I got a loan 2 years ago, and due to ill health had to give up work, the PPI was rejected as I wasnt entitled to incapacity benefit due to not enough contributions. I manage to renegotiate my repayment and got them reduce to a third of the amount. Unfortunately 8 weeks ago I took seriously ill again, and I have no income coming in apart from ESA. Ive explained this to my local branch, but they are demanding proof I have no other income and want 6 months bank statements from me and my award letter. They are now calling 4-5 times a day, and every phone call is running up to a £25.00 charge. Ive written to them, asking for any correspondance to be in writing, but they are still calling me. Last one was 2 hours ago, as Im sat in the doctors office waiting to see a specialist after recieving bad news about my health this morning!!! What can I do next.