Oh ok, i just took it litterally of the government website as quoted. I would imaging what you have described is the best practice method from the OFT which has been drawn up based on the legislation. Either way its good news for ratlover!

lol your right Emma! i have been unemployed for less than 3 months...i ment Contributions....blah weird day yesterday thanks for the good luck

Appologies for the heated responce. I understand what you mean i just find it very very frustrating that i worked my arse off to get into a good position, never claimed a penny, never sought a thing, paid my taxes like the rest. The minute i struggle to juggle everything i get slapped with a court summons for a liability order and costs of £85 it costs the council £3 i pay £82 to them! I dont want to be unemployeed and god knows i'm trying to sort it! I am embarrased to be on benefits but i have no choice. I just hate the kick them when there down approach by the council. Incase you wondered i was summoned becuase 1 payment was missed. I had been struggling to meet the payments recently but always payed within a week or so. Due to not paying on the first of each month they decided to take away my right to pay by installments when i fell just over a month behind....it clashed with my allowance and house mates pay day....its hardily like i was trying to avoid it. I attempted to pay myself up to date to have the installments reinstated but was informed the full amount was due so stopped everything until i knew were i stood. hence ****ed over! I do not claim HB or CTB. I did attempt to claim CTB but the application was messed up and am still sorting the one out but if i hear back from 2 interviews then hopefully i won't need to.

Lol interesting responce! If they werent there in the first place i would have more money! I am paying for my job seekers allowance by the amount of money I have paid into the system. Its called Income Based JSA where I draw on my previous contributions. I accept I am not contributing to the government at the moment but then you/they are not the one stuck in a house eatting tesco value / adsa price food to keep you going whilst spending all day searching for a job that is not out there. I have already accepted that in a month or so i will take a cleaners job...hardly an IT Administration role at 30K like my last one, but otherwise i will go insane.... As for council tax, i am happy to agree, do not follow that responce, it is my circumstance as living in a home owned by my parents and having a seperate tennant that classes this property differently, if you are a usual tennant then you have to pay it yourself. I have now paid up all the outstanding and will continue to pay the bills for my landlords (parents) with the hard earned cash i made before i went on INCOME BASED JSA. .....i hope you get the point i am not a scrubber....i am just trying to balance everything to get out of a ****ty situation.....

Hi! I am happy to confirm that as per the Distance Selling Regulations your only responsibility is to immediately notify them of the goods being damaged / incorrect and then to "restore" them to the supplier. "Restoring" is a messy word but it means you have to keep them in good condition and available to the supplier. You do not have to send them , if they want them back they have to get them back! They might ask you to send them to them, if you do keep a copy of this request and ensure the request confirms you will be refunded the cost. Hope that helps! Fin source: Distance Selling (Mail Order, Telephone and Internet Shopping) Fact Sheet - BIS department for Business Innovation & Skills

Hi Scott. You will be happy to hear that they tend to be very good with the refunding side of things, another friend recently got 12months worth back. Thats one of their better policies...shame about the brick wall i am facing! Expect to be on Hold for over 30/40 minutes but at least its a free number! to save you time: Contacting Billing: ur Billing department provides assistance with account and billing issues you may have with your World of Warcraft account.opening hours are: 10:30 am to 08:00 pm (Paris time), on Monday and Tuesday. 11:30 am to 08:00 pm (Paris time), on Wednesday. 10:30 am to 08:00 pm (Paris time), on Thursday. 10:30 am to 07:00 pm (Paris time), on Friday. United Kingdom: 0800 931 0800 (free)

I seem to be on a bit of a mission at the moment. so far i have got a free broadband upgrade, my council tax court summons thrown out and now i am after Blizzard Entertainment the produces of World of Warcraft! I used to play this game several years ago and recently a friend purchased the game and I was aiming to join him to kill a few evenings (saving money as i cannt really afford to go out) I was suprised to find my account had been banned and I instantly contacted them to be informed the decision was justified and they would not provide any further information or discuss the matter further. Talk about Customer Service! So i am curious as to how far i can push them! They have an extensive list of T&C's which basically come down to them claiming a right to ban anyone for any reason. It is unreasonable for anyone to read the T&C due to the length and language used and i believe it is "unfair". Blizzard Entertainment are based in France although our contract is governed under UK law, should they honour this. I have contacted them requesting all information on their systems using the SAR quoting both the Data Protection Act and EU Directive (incase they don't want to proceed within the UK laws) This isn't about a game, its about the principle of it. I do not like companies refusing to provide me with information I am entitled to! Over my time with them i have spent over £150 for a product i believed would run for many many years, this product has been terminated early, I believe this will fall under the Sales of Good act in that it has failed to operator for the duration expected. I would be very grateful for anyones thoughts or suggestions. Thank you

Thank you for your responce. I have consulted the CAB. Fortunately the legislation about my prior place of residance does not have a time limit! I can change it whenever i want so that is all fine. I have however been talking to the council and as both residents are on a seperate tennancy agreement we are not liable for council tax rather our landlord. As a result i have been "moved out" and my landlord (parents) moved in on their systems! The court fees dropped and my outstanding council tax upto today is being sent out. Which is can easiy afford! Guess its lucky, but long story short Council Tax is not acceptable i do not benefit from it and i am sure many people are in the same boat. Life is too short to let people like Local Govnmt / Government **** you over, life should be fun so definately find a loop hole and stand up for yourself Thanks for your input.

Long story short, unemployed on JSA, asked council for ctax benefit it got messed up. Today i recieved a summons and i have nothing. possessions and a limited amount of money (not enough for the full year) I do have a house mate though who isn't on the council tax bill. Can anyone see any problems with the following idea: I will move out the house. Inform the council who will recalculate the bill reducing it from £1100 to about £300 which i can pay. My house mate will then take over the bill and his right to pay by installments will be intact naturally. I will then move back in veyr quick but not change the bill to my name as i am not required to. Thanks

please delete this thread. i have put it in the wrong place by mistake. sorry!

Long story short, unemployed on JSA, asked council for ctax benefit it got messed up. Today i recieved a summons and i have nothing. possessions and a limited amount of money (not enough for the full year) I do have a house mate though who isn't on the council tax bill. Can anyone see any problems with the following idea: I will move out the house. Inform the council who will recalculate the bill reducing it from £1100 to about £300 which i can pay. My house mate will then take over the bill and his right to pay by installments will be intact naturally. I will then move back in veyr quick but not change the bill to my name as i am not required to. Thanks