I hope I explain this ok; this has been such a headache; I thought I would try these forums before I go to a solicitor (as I really can't afford one). November 2008 - I traded in my 2 cars old cars with DeVries Honda (in Hull) for a second hand Civic. I had to add £2,000 onto the HP agreement as the trade in cars did not completely pay off the finance. So, everything was signed, and on the day I went to pick up the car; the paperwork wasn't ready - "we'll post it" they said - and I was so excited that I took there word for it and drove off in my nice new car. Decemeber came and went, and I realised in January that I still had not received any paperwork. Slightly confused, I contacted Honda and they said they would send it out - ok I thought. I thought that to be on the safe side I would contact my old finance provider to see whether the outstanding finance had been paid off - NO it hadn't; suprise suprise! What's even worse is that in January DeVries Honda went into administration! That's when the nigtmare started. Honda Finance would not claim responsibility and said they didn't have any knowledge of this transaction... Anyway, to cut a very long story (and many many phone calls and emails) short we finally got Honda Finance to pay Park Motor outstanding Finance (well I think they have but still have not received confirmation from Park Motor). I definately think there is something dodgy going on here; as both Honda Finance and Marshalls Honda (they bought out DeVries Honda) cannot seem to find the original agreement (they have only ever stated this by phone and not email). I just want to get rid of this completely; and get my money back! I want no further dealings with Honda or any assosiated company at all! My questions is - would it be possible to cancel the agreement - I mean as far as all parties are concerned there is no agreement. Would I need to write to ask for the original agreement and if so; is there a template available for this? (I have checked the site for templates but nothing seems to fit). Thanks in advance for any advice