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darockhound

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About darockhound

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  1. This topic was closed on 08 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  5. got delivered by DHL this morning, the form in which they put the charges and interventions seem quite bizzare, ill work it out and keep u guys updated on how much they've charged me...
  6. it was just a letter rerequesting access, there wasnt a cheque in there, they offered to send my full 3years bank statements(account has only been open that long) so im waiting for that, and ill see where ill go when i get them and calculate my charges.
  7. oops! cant say the word on here, but u just use watever comes to your mind first, and im sure it isnt goin to be a compliment. anyways jus got a reply from abbey... here goes... Dear xxxxx thank you for your letter dated 14th march 2006,with regard to your Abbey Current account xxxxxxxxxx. i apologise for the delay in my response. i am sorry we have given you cause in relation to the charges incurred on your account since the date it was opened, 19th september 2003. the charges in question were prompted by requests for payment against insufficient available funds. we do
  8. wow! i called abbey this evening, was put thru to this girl in england, she offered to send all the statements and charges at no cost! dont know wats goin on? they are probably changing strategy...
  9. ok... we all know about the bank charges that everybody is complaining about, but what about other companies that have also started this excessive charging trend, namely t-mobile for one, i had problems with abbey national charging me excessively and as a result there wasnt enough money in my bank account when my mobile phone bill was due to come out by direct debit, so as the story goes i got charged by gr-abbey again and t-mobile charged me a ''VAT EXEMPT PAYMENT FAILURE CHARGE'' of 23.50 pounds.. this is not the first time they've done it and over the years it could amount to quite a b
  10. i posted my DPA letter today as well, lets c wat they turn around and say now, they must be scratching thier heads sayin ''wat the hell''
  11. We also are trying to do this. We find that posting the material once in an obvious place such as the library or the FAQ is extremely productive and efficient when others are prepared to have a look and read them. In this way we have managed to support and assist nearly 7,000 people. ok thanks mate, appreciate the help you guys are giving
  12. actually i have read the FAQ's and also around the furom, im jus tryn to get things done in the most productive and efficeint way, things dont always go according to clockwork! wat im trying to say is that i did not even get to speak to a manager at the call centre level and if it was ok to leave a complaint and ionform abbey what i was goin to do to an ordinary call centre employee. thanx for ur reply anyways i shall read around more
  13. this is unbelievable, ive contacted abbey three times today alone, was put thru to one of their call centres in india, and frankly i might have as well been put thru to mars! talkedto the custumer service advisors who tried to basically lecture me on how to spend and be responsible with my money and how the charges are justified and blah,blah,blah... i basically told them that i wanted statement showing all my charges for the acount since it was opened(2003)and they refused saying all that info was in the bank statements, i told them that the were legally required to do so, but they kept on
  14. hello everyone, i found this website through a link and cant say how happy i am as i have hope of getting my money bac from these so called banks, seriously, abbey is taking the mega-piss, last month i had various financial problems and various direct debits bounced as well as some payments taken out from at times when there wasnt enuff money in the account, abbey then charged nearly 200 pounds in charges as well as withdrawing my delta card and issuing me a cash card!, my question was how could these people get away with these ridiculous practices, making it even harder for a person who is al
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